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Issues with the Sharepoint Tracing Service. RRS feed

  • Question

  • Hello,

    I'm getting following error in the event log on Server A.

    -------------------------------------------------------------------------------------------------------------------------------------

    Event Type: Error
    Event Source: Windows SharePoint Services 3
    Event Category: Unified Logging Service
    Event ID: 5401
    Date:  4/19/2011
    Time:  11:17:05 AM
    User:  N/A
    Computer: 
    Description:
    Tracing Service failed to create the trace log file at 'E:\logs\MOSS2007'.  Error 5: Access is denied.


    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    --------------------------------------------------------------------------------------------------------------------

    and i'm geting following error on the another server B.

    Event Type: Error
    Event Source: Windows SharePoint Services 3
    Event Category: Unified Logging Service
    Event ID: 5400
    Date:  4/19/2011
    Time:  11:12:34 AM
    User:  N/A
    Computer: 
    Description:
    Tracing Service failed to create the trace log file directory 'E:\logs\MOSS2007'.  Error 3: The system cannot find the path specified.


    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    ------------------------------------------------------------------------------------------------------------------------------------------------------

    I dont had any issues before but i have just rebooted both the servers and then I'm getting these errors. I have one more sharepoint server in NLB and I dont have any issue on that server. The log directory is exist and have the reqired permission as it was working before. It just stopped working after the reboot.

    Please help.

    Thanks,



    Tuesday, April 19, 2011 4:35 PM

Answers

  • Hi ,

    As per your description you are using the single folder on server A to collect Trace data.

    Please share the folder with Write Permission and on server B provide UNC path of this folder.

    Please let us know if this will be helpful.

     


    Warm Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Leoyi Sun Tuesday, April 26, 2011 9:43 AM
    Wednesday, April 20, 2011 11:10 AM
  • Hi abc67

    insted of using that command (I don't know it) I would:

    - make sure that e:\ drive is avialiable on both servers. More over if e: drive is a mapped folder then I wouldn't use it as it will be not avialiable for service account used to host tracking service. In that case replace e: with UNC path in central administration

    - check permission to that location and make sure that account used to host tracking service have full permission to that path

    hope that this helps



    Mariusz Gorzoch
    Blog : http://mariusz.gorzoch.pl
    Twitter : http://twitter.com/MariuszGorzoch
    Facebook: http://www.facebook.com/mariusz.gorzoch
    • Marked as answer by Leoyi Sun Tuesday, April 26, 2011 9:43 AM
    Friday, April 22, 2011 1:02 PM

All replies

  • Hi ,

    As per your description you are using the single folder on server A to collect Trace data.

    Please share the folder with Write Permission and on server B provide UNC path of this folder.

    Please let us know if this will be helpful.

     


    Warm Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Leoyi Sun Tuesday, April 26, 2011 9:43 AM
    Wednesday, April 20, 2011 11:10 AM
  • Thanks Pratik. I got something on internate. It says run "psconfig -cmd secureresources " on the server. but I'm not sure if this resolve the issue. Do you havce any ided about this command? I just want to make sure first as I need to run on the server. Thanks

    Thursday, April 21, 2011 4:20 PM
  • Hi abc67

    insted of using that command (I don't know it) I would:

    - make sure that e:\ drive is avialiable on both servers. More over if e: drive is a mapped folder then I wouldn't use it as it will be not avialiable for service account used to host tracking service. In that case replace e: with UNC path in central administration

    - check permission to that location and make sure that account used to host tracking service have full permission to that path

    hope that this helps



    Mariusz Gorzoch
    Blog : http://mariusz.gorzoch.pl
    Twitter : http://twitter.com/MariuszGorzoch
    Facebook: http://www.facebook.com/mariusz.gorzoch
    • Marked as answer by Leoyi Sun Tuesday, April 26, 2011 9:43 AM
    Friday, April 22, 2011 1:02 PM