web cam dose not associate with messenger RRS feed

  • Question

  • my new web cam doesn't work with facebook messinger. when i looked for the association with the app i couldn't find what apps were associated . how do i do it? web cam is logitech c270. it is associated with skype but i don't use that app anymore. i am deaf and i use messenger to communicate with family.
    • Edited by kenneth1945 Wednesday, August 7, 2019 10:42 AM
    Wednesday, August 7, 2019 10:41 AM

All replies

  • Download and install the latest Logitech webcam software from Logitech's website.

    Do not connect the Logitech webcam to your computer until the software prompts you to do so; otherwise, you may experience connectivity problems

    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Wednesday, August 7, 2019 2:06 PM
  • Make sure you have installed the latest driver for your new webcam from its official website.


    1.Log into your Facebook account.

    2.Navigate through your friends list and select the friend you want to send a video message to on Facebook.

    3.Click the "Send Message" link in the upper-right corner of your friend's page.

    4.Click the "Video" icon in the attachments section at the bottom of the "New Message" window.

    5.Check the box next to "Allow" to give Facebook permission to access your webcam and microphone, and then click "Close."

    6.Press "Record" and record your new video message. Click "Stop" when you're finished recording. When you're finished recording, you can press "Play" to preview your video.

    Get more information on how to activate video calling visit:


    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, August 8, 2019 1:57 AM