Windows 10 Problem


  • Recently, I contacted the "Geek Squad", to fix a problem on my HP printer.  11-hours later and oh so many headaches, my Windows 10 software was not working correctly.  They tried to have me let them "fix" the problem.  However, after spending the 11+ hours with them to fix the printer problem, which I ended up having to suggest different options, the printer was fixed by my Windows 10 software was a mess.  What I want to know is there a way to re-download the Windows without loosing my other apps, i.e. Microsoft Office, Adobe, etc.?  If so, how?

    Thursday, March 2, 2017 12:31 AM

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