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  • Question

  • Hi,

     

    May be not able to explain this is proper english but the problem is about as follows: When I shoul close

    the computer there's an indication that update available and the computer will be closed after this. However, 

    of reason or another I get the information that update failed and following code: 8007068E. What it tries to

    update is Windows Live installationtools 2011. I have Windows Vista Home Premium. The update has failed at least 30-40 times

    and always you have the same note that update available which is a little frustrating:)) Don't know how important

    this update really is but anyhow should be able to update.

     

    Very much appreciate if you can help me.

     

    Best regards

     

    LB

    • Moved by Carey FrischMVP, Moderator Monday, April 11, 2011 6:32 PM Moved to more appropriate forum category (From:Windows Vista Activation)
    Monday, April 11, 2011 1:35 PM

Answers

  • Hi,

    Go to "C:\Program Files\Windows Live" and remove "Messenger" folder (note: replace "C" with your root drive letter)
    Go to "C:ProgramData" (note: replace "C" with your root drive letter) and delete both Windows Live Installer and WLInstaller if you have any
    Restart PC and try again.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, April 15, 2011 9:57 AM
    Moderator

All replies

  • Hello,

    try to proceed like the following:

    Once done, check if this solve your problem and if it persists perform a repair install of your computer.

     

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Microsoft Certified Professional
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    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    Monday, April 11, 2011 8:57 PM
  • Hi,

    Go to "C:\Program Files\Windows Live" and remove "Messenger" folder (note: replace "C" with your root drive letter)
    Go to "C:ProgramData" (note: replace "C" with your root drive letter) and delete both Windows Live Installer and WLInstaller if you have any
    Restart PC and try again.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, April 15, 2011 9:57 AM
    Moderator