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ie11 x64 win7 ultimate crashing nsib.dll RRS feed

  • Question

  • Hi,  I can't resolve an issue I'm having with ie11 on my x64 win7 labtop.  It started crashing, usually when I'm trying to login to a site that requires me to authenticate myself to make a purchase on ebay or amazon.  In event viewer the error says it's with nsib.dll although I don't find this on other win7 machines.  I've unintalled ie11 several times, have no non-ie11 toolbars, the only addons installed are ms' and I've disabled them as well.  IE10 even started doing it.  I've ran the ms malware tool and it found two things.  I have AVG antivirus but no malware app, was going to try one but i'm not sure which to purchase.  Nor do I know at this point it's a malware problem since I'm not finding any ie11+nsib.dll links on the net.  If someone could point me in the right direction it'd would be greatly appreciated!  I am not wanting to reinstall win7.  TIA!

    Log Name:      Application
    Source:        Application Error
    Date:          8/26/2014 6:59:02 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      TARDIS
    Description:
    Faulting application name: iexplore.exe, version: 10.0.9200.17054, time stamp: 0x53d0b92f
    Faulting module name: nsib.dll, version: 5.1.3.1, time stamp: 0x53f5c163
    Exception code: 0xc0000409
    Fault offset: 0x0000000000039888
    Faulting process id: 0x1e84
    Faulting application start time: 0x01cfc180302cda51
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\Windows\System32\tprb\5131\nsib.dll
    Report Id: 919f7be7-2d74-11e4-8dee-463500000031

    Tuesday, August 26, 2014 11:27 PM

All replies

  • Hi

    Can you go to the advanced tab and reset IE completely back to default.

    what happens after that?


    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, August 27, 2014 10:32 AM
  • Hi,

    Yep tried that and it didnt' make a difference.  I found a free malware app cnet had reviewed and recommended.  And it found something that had 'Sweep' in the name.  After removing it ie10 started acting normally again so I reinstalled ie11 and so far my problem is gone.  I'm keeping my figures crossed!

    It's curious though, I can't be the only one that's had this 'Sweep' thing with nsib.dll error.  I would think I would've found a lot more ie11+nsib.dll hits with my searches than I did. 

    Thx!

    Wednesday, August 27, 2014 3:48 PM
  • It's curious though, I can't be the only one that's had this 'Sweep' thing with nsib.dll error.  I would think I would've found a lot more ie11+nsib.dll hits with my searches than I did. 

    I saw one just the other day...

    http://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/ie-11-stops-working/a085b41c-a3cb-41b0-a584-7dfb2aa1a338



    Robert Aldwinckle
    ---

    Wednesday, August 27, 2014 9:00 PM
    Answerer