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project download not working RRS feed

  • Question

  • I have registered for the free trial of professional project but I'm having issues with it downloading onto my computer it wants to open up within another program and I don't know how to fix it please help.
    Monday, March 11, 2013 1:12 AM

All replies

  • Hi tlday,

    What file type was downloaded?  Is it an *.exe file?  What other program wants to open it?  What operating system are you using?

    Julie

    Monday, March 11, 2013 12:52 PM
    Moderator
  • I have also registered for the free trial of Project Professional and am also having problems with the download.  In my case, the download has saved itself as an .img file.  Apparently it requires a CD Burner to open it which doesn't seem right.  My operating system is Windows 7 Starter. 

    Any help would be very much appreciated.

    --

    Tuesday, March 12, 2013 10:17 AM
  • Microsoft and other companies have been using *.img files for quite some time.  There are free programs that work with *.img files.  See:

    http://social.msdn.microsoft.com/forums/en-US/vsexpress2008installationandsetup/thread/8e37d14b-d4f5-40bc-aa03-2b667d12c081/

    Julie

    Tuesday, March 12, 2013 12:27 PM
    Moderator
  • Thanks Julie, I'll give it a try and let you know how I get on.

    --

    Tuesday, March 12, 2013 9:39 PM
  • It took me a while but I got there in the end.

    Many thanks for your help Julie.

    --

    Monday, March 25, 2013 10:15 AM
  • You're welcome, Peter, and thanks for the feedback.
    Monday, March 25, 2013 11:28 AM
    Moderator