Surface unit is not turning on RRS feed

  • Question

  • We got  a new surface unit. We plugged it in and it was working fine. Suddenly the unit is not switching on. We got the power outlet checked and everything is working fine. We even tested the power cable that came with Surface unit and its good as well! Not sure what needs to be checked next.
    Friday, April 23, 2010 10:04 AM

All replies

  • Check whether the Rocker switch is turned on. If its switched on then, please contact Surface support for additional assistance.

    All support numbers can be found at http://www.microsoft.com/surface/services

    Saurav Basu - Microsoft Surface Solutions & Support
    Thursday, June 10, 2010 9:11 AM
  • How has the problem been solved? What was the issue?

    Sunday, September 26, 2010 8:27 AM