Android and passwordless push notifications problem RRS feed

  • Question

  • Hello,

    I try set up push notifications for my passwordless O365 configuration but it doesn't work. I see "Registering for push notifications" and it never stop. It works only when I open the app. I see menu and I cane choose numbers. But when the app is closed I don't have pop up notifications.

    "Classic" pop up notifications work fine. Could you help me?


    Thursday, July 23, 2020 4:37 AM

All replies

  • Hi,

    Do you use Android or IOS? 

    I see it in some Android devices in my company, and in my research it seems be related to Google service, the Microsoft Authenticator app for Android uses Google’s Firebase Cloud Messaging system and Google Play Services to receive push notifications.

    As a workaround, I setup the verification code for them as the MFA method.  

    Monday, July 27, 2020 2:31 AM