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MS Office 365 won't respond RRS feed

  • Question

  • MS Office 365 will not respond.

    Attempted the quickie Repair without success.

    Tired the online version of repair without success.

    Now trying to repair via Control Panel > All Control Panel Items > Programs and Features.

    Went to MS Office 365 Change or Repair and it's hung "please wait until the current program is finished uninstalling or being changed."

    I'm waiting but I really need to get back to work.

    Monday, October 22, 2018 3:01 AM

All replies

  • Hi FASkippy,

    Does this issue only occur to Word? How about other applications like Excel or Outlook?

    Please try rebooting your computer first and check if there would be any improvement.

    Besides, if the issue only affects Word, please try starting Word in safe mode(Press Win+R, type "winword /safe", press Enter.) and see the result.

    If it still doesn't work, personally I'd like to suggest trying to uninstall Office and then reinstall it

    Hope the above can be helpful.

    Regards,

    Yuki Sun


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    Monday, October 22, 2018 7:33 AM