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Calendar issue with Outlook 2016 and Exchange Online - Organizer not able to invite additional attendees RRS feed

  • Question

  • Hi,

    I recently joined a company which is using Outlook 2016 and Exchange Online. I have never seen this issue with Outlook 2016 and Exchange on-prem, so I'm hoping maybe I can be pointed in the right direction on how to research this. 

    Short version: Donna is a meeting organizer. For some reason, the Scheduling Assistant view is read-only; she is not able to invite additional attendees.

    Long version: Donna is the Organizer of a meeting. Donna invited Jim through the Scheduling Assistant tool, and she sent the meeting. She goes back into her meeting to invite Jacob, also through the Scheduling Assistant. Outlook is behaving as if Donna is not the Organizer; she is not able to make any modifications or additions to the Scheduling Assistant. (A wrinkle here is that Donna is viewing these calendars in Overlay mode which can introduce confusion with regard to whose 'copy' of the appointment you are viewing, but I did witness Donna open *her* appointment, not the others'.)

    Donna deleted the meeting from her own calendar and re-created it. She did so on behalf of Jim, inviting herself and Jacob. It appeared as normal on Jim's calendar, but it did not appear on Jacob's calendar until he accepted it. (This feels like a free/busy issue, or perhaps latency between the local clients and Exchange Online, but probably unrelated to the other issue?) 


    • Moved by Steve Fan Wednesday, August 29, 2018 6:22 AM move to dedicated outlook forum
    Tuesday, August 28, 2018 4:20 PM

All replies

  • Hi,

    Does this issue only happen with a specific meeting Donna created or all meetings Donna created?

    We may first try to logon to OWA calendar and see whether Donna can edit the meeting within from OWA.

    Does Donna have delegate access or give it to somebody else for Calendar items? If possible, we may try testing it with no shared calendars opened in Donna's calendar, and then see whether we can reproduce this issue.

    Regards,
    Steve Fan


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    • Proposed as answer by Steve Fan Tuesday, September 4, 2018 6:27 AM
    Wednesday, August 29, 2018 6:51 AM
  • Just wanted to say hi and check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.

    Best Regards,
    Steve Fan 


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, September 4, 2018 6:28 AM