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Phonak heariing devices as audio device RRS feed

  • Question

  • Hi,

    I have phonak hearing devices. But it is not recognised it as an Audio device.I have now Bluetooth 4.0.

    I is not possibe to set up the hearing devices as an audio device.

    I found in other forums that you need the Sennheiser BTD 500 adapter, REF: 076-0856.

    But I find it strange that this is the only Bluetooth dongle that is supported!

    I updated allready to he latest drives, but it doesn' work.

    Can someone help me?

    Sunday, December 15, 2019 4:38 PM

All replies

  • Make sure you are following all these steps mentioned here:

    How do I connect my Phonak Marvel hearing aids to my Windows 10 Mobile?


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Sunday, December 15, 2019 11:02 PM
  • Hi,

    Kindly refer to the following link and check if it works:

    How to pair my Phonak Audéo B-Direct Bluetooth hearing aids to iPhone

    Note: This is a third-party link and we do not have any guarantees on this website. This is just for your convenience. And Microsoft does not make any guarantees about the content.

    Besides, suggest you connect to the support of the Phonak heariing devices and they will give you more specific assistance.

    Hope can help you. Have a nice day~

    Kiki


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Monday, December 16, 2019 3:14 AM
  • Hi,

    Just checking in to see if the information provided was helpful.

    Please let us know if you would like further assistance.

    Best Regards,

    Kiki


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, December 17, 2019 2:33 AM
  • Hi,

    As this thread has been quiet for a while, we will propose it as the information provided should be helpful.

    If you need further help, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

    Best Regards

    Kiki


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, January 2, 2020 6:25 AM