Microsoft Access 2000 built application RRS feed

  • Question

  • We have a Microsoft Access (2000) built application installed on user's system (OS, WINDOWS 7)which, have coding done in VB and uses Access database (on a file server)  & has functionality to print data using report, which actually saves the file in PDF format.
    When we click on 'Print' option it shows "NOT RESPONDING". It takes around 15-20 minutes to save the report as a PDF file.

    Earlier it used to happen in fraction of seconds.

    Issue started all of a sudden whereas the user could do the activity on the same data few hours earlier.

    We are not sure on the root cause. 

    We checked network connectivity and re-installation of the application but no luck. We suspect it might be because of some Microsoft patch. Although when we tried uninstalling, it worked until we restarted the user machine, and issue came up again.

    Patch was KB3178690.

    Can anyone please help us with this issue?

    Friday, April 14, 2017 4:45 PM