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Windows update and Standalone Installer Not Working RRS feed

  • Question

  • Would like to provide my WindowsUpdate.log for analysis

    Tuesday, June 14, 2016 2:08 AM

Answers

  • Hi theimann1962,

    I want to confirm that if there is error when you use the Windows Update. We could try restart the Windows Update Service. Run and 'elevated' Command Prompt , type CMD into the Start Menu then right-click the result & 'Run as Administrator.

    1. Stop the automatic updates client component service (type net stop wuauserv in Command Prompt);
    2. From explorer navigate to the C:\windows\SoftwareDistribution\Download folder delete all files & folders;
    3. Restart the automatic updates service (type net start wuauserv in Command Prompt);
    4. Re-Run Windows Update.

    Then we could try reset Windows Update components. Please check the link in the below.

    https://support.microsoft.com/en-us/kb/971058

    If these steps don’t work, please upload windows update logs to a file sharing service like Onedrive and put a link to them in your reply for further research.

    Hope it will be helpful to you.


    Please mark the reply as an answer if you find it is helpful.

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    Wednesday, June 15, 2016 10:58 AM