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Skype for Business Server 2019 mobile problem RRS feed

  • Question

  • Hii,

    We are facing a problem when implementing Skype For Business 2015 and 2019 Standard or Enterprise Edition.

    At first, after configuring our fresh ADDS environment we're adding our Skype For Business Server to the domain where our Domain Controller and ADDS Services are present.

    Then, configuring DNS records which is one of mandatory requirement for Skype For Business and works well when we check records.

    We're not having problem whit Desktop and laptop workstations and they can connect and use every feature of our SFB server, but when it comes to mobile clients such as İOS aor Android they instantly get 'There is no such network or Service' error code in their SFB application.

    We have tried every method such as configuring Reverse Proxy, Edge Pool Servers and every best practices that is mentioned by Microsoft Community.

    However, we did not get any resolvable answer to our issue and we find out that we need to contact with Microsoft SFB Server engineers in order to solve our SFB Server mobility connectivity problems.

     

    Thank you

    Tuesday, March 5, 2019 9:49 AM

Answers

  • Hi,

     

    Would suggest you further check your configuration on Reverse Proxy.

    Reverse proxy is to handle the https traffic (Mobility, meeting and dial-in Simple URLs and etc).

     

    Please check the following DNS records should be made both internal and external that for Reverse proxy normal usage, especially the external web service FQDN are defined to locate RP address.

     

    And as to the certificate requirement for RP, please make sure all the SANs are added properly as below.

    Kind regards,

    Calvin Liu


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    Wednesday, March 6, 2019 3:46 AM