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tengo una PCBOX y n me reconoce mi contraseña quiero restablecer pero no puedo hay algo que puedan hacer por mi pr favor RRS feed

  • Question

  • Tengo una PCBOX pero no reconoce mi contraseña, me muestra la alternativa que yo puse al configuran, pero al poner para

    restablecer me pide una unidad de flash USB, en realidad no se como hacerlo, podrian ayudarme por favor

    Monday, September 25, 2017 9:29 PM

All replies

  • Hi,

    Do you mean you can’t login Windows on tablets with the right password?

    Make sure you have type the right upper letter, small letter, punctuation, blank space.

    If you are using Microsoft account, we could reset it through website with another computer.

    If you are using a local account, and want to reset password in Windows logon screen, you need to create a password disk on USB drive in advance. It seems that you haven’t create such a disk.

    Now the only way is to perform a clean install with a ISO image through USB drive. But it will remove all your data.

    For Spanish language support, please post on the follow forum:

    https://social.technet.microsoft.com/Forums/es-ES/home


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    Tuesday, September 26, 2017 7:27 AM
    Moderator