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FIM Administration Portal - Unable to process your request RRS feed

  • Question

  • Recently, I posted a question asking on how to delete management agents;

    https://social.technet.microsoft.com/Forums/en-US/96cc60ec-baab-4e0f-be3d-609518f4c042/unable-to-delete-management-agents?forum=ilm2

    After a few days of trying to find the Administrator Account to log into the Administration Portal to attempt to follow the steps outlined in the above link, I find myself with a new issue.

    1. I am trying to log into the FIM Admin Portal, which I assume the URL is: http://SERVERNAME/IndentityManagement, is this correct?

    2. I get the following error message after using credentials;

    Not really sure what has gone wrong here, nor how to resolve this issue.

    Thanks in advance for all advice here.

    Thursday, September 1, 2016 9:45 AM

Answers

  • Hi

    if you have access to the SQL server and the FIMService database, you can look in the fim.DomainAndAccountName table and see witch account installed the portal. this account have admin rights to the portal.

    it is the account with the ObjectKey value 2340

    • Marked as answer by Burzdolion Monday, September 12, 2016 7:44 AM
    Tuesday, September 6, 2016 9:31 AM

All replies

  • you need to do some troubleshooting,

    Reboot, restart, event viewer, check IIS, etc.  This is a very generic error and it can mean lots of things


    Nosh Mernacaj, Identity Management Specialist

    Thursday, September 1, 2016 1:34 PM
  • I've completed a reboot, and a check of IIS, to which the issue persists.

    Checking the EventViewer I ca see the following error message when trying to log into the Portal:

    Requestor: Internal Service
    Microsoft.ResourceManagement.Service: Microsoft.ResourceManagement.WebServices.Exceptions.UnwillingToPerformException: Exception of type 'Microsoft.ResourceManagement.WebServices.Exceptions.UnwillingToPerformException' was thrown.
       at Microsoft.ResourceManagement.WebServices.ResourceManagementService.GetCurrentUserFromSecurityIdentifier()
       at Microsoft.ResourceManagement.WebServices.ResourceManagementService.GetCurrentUser()
       at Microsoft.ResourceManagement.WebServices.ResourceManagementService.Enumerate(Message request)

    Monday, September 5, 2016 8:00 AM
  • Hi

    It looks like a permission issue. Are you sure that the user is in the FIM administrator SET and that the users AD SID is in the portal?

    (This is loaded by default for the built in Admin account)

    Monday, September 5, 2016 11:07 AM
  • Hi,

    I can't provide this information as I can't access the portal due to the above error message. But it does seem that the account is missing explicit permissions for FIM. Would assume I need to find the account details to move forward.

    Unfortunately, I do not have all account details for this nor does the company, so am at a bit of a brick wall.

    Monday, September 5, 2016 12:29 PM
  • Hi

    if you have access to the SQL server and the FIMService database, you can look in the fim.DomainAndAccountName table and see witch account installed the portal. this account have admin rights to the portal.

    it is the account with the ObjectKey value 2340

    • Marked as answer by Burzdolion Monday, September 12, 2016 7:44 AM
    Tuesday, September 6, 2016 9:31 AM