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SQL Server 2008 R2 SP1 installation issue RRS feed

  • Question

  • Hi,

    I am facing issue with SQL Server 2008 R2 SP1 installation on Windows Server 2008 R2 SP1 with an error message as below.

    SQL Server Setup has encountered the following error:

    C:\Windows\Installer\420e01bd.msi

    I have checked in that path and found that the file is missing but the registry entry shows above path.

    Also I have tried on different server to find same error with different .msi file.

    Can you please advice on how to overcome this issue?

    • Moved by Tom Phillips Tuesday, May 8, 2012 4:48 PM Setup Question (From:SQL Server Database Engine)
    Tuesday, May 8, 2012 4:45 PM

Answers

  • Run the script from this support document http://support.microsoft.com/kb/969052

    Replace all the missing files, before installing Service Pack


    SKG: Please Marked as Answered, if it resolves your issue. (b: http://sudeeptaganguly.wordpress.com)

    • Proposed as answer by Maggie Luo Thursday, May 10, 2012 7:18 AM
    • Marked as answer by Maggie Luo Wednesday, May 16, 2012 6:51 AM
    Tuesday, May 8, 2012 6:15 PM
  • Can you try the follwoing

    1-Repair the installation (From original media run setup.exe /repair).

    2-Search in the registry for 420e01bd.msi and try to find the original msi file name and copy it back under c:\Windows\Installed with 420e01bd.msi name.


    Regards,
    Ahmed Ibrahim
    SQL Server Setup Team
    This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
    This can be beneficial to other community members reading the thread.

    • Proposed as answer by Maggie Luo Thursday, May 10, 2012 7:18 AM
    • Marked as answer by Maggie Luo Wednesday, May 16, 2012 6:51 AM
    Tuesday, May 8, 2012 6:15 PM

All replies

  • Can you try the follwoing

    1-Repair the installation (From original media run setup.exe /repair).

    2-Search in the registry for 420e01bd.msi and try to find the original msi file name and copy it back under c:\Windows\Installed with 420e01bd.msi name.


    Regards,
    Ahmed Ibrahim
    SQL Server Setup Team
    This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
    This can be beneficial to other community members reading the thread.

    • Proposed as answer by Maggie Luo Thursday, May 10, 2012 7:18 AM
    • Marked as answer by Maggie Luo Wednesday, May 16, 2012 6:51 AM
    Tuesday, May 8, 2012 6:15 PM
  • Run the script from this support document http://support.microsoft.com/kb/969052

    Replace all the missing files, before installing Service Pack


    SKG: Please Marked as Answered, if it resolves your issue. (b: http://sudeeptaganguly.wordpress.com)

    • Proposed as answer by Maggie Luo Thursday, May 10, 2012 7:18 AM
    • Marked as answer by Maggie Luo Wednesday, May 16, 2012 6:51 AM
    Tuesday, May 8, 2012 6:15 PM