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how to get user "Software and hardware certificates or a smart card" to recover the certificate store RRS feed

  • Question

  • When I try to recover the permission for "Computer\HKEY_CURRENT_USER\Software\Microsoft\SystemCertificates\Root\ProtectedRoots", the user "Software and hardware certificates or a smart card" can't be added, even I deleted the Key and reboot the machine, how to get the user? the operation is come from recovering a Corrupt Certificate Store. Thanks.
    Wednesday, January 23, 2019 9:31 AM

All replies

  • Hi,

    Is user "Software and hardware certificates or a smart card" a domain account or local account?

    As I know, if a domain user is logged on by using cached credentials and is not connected to the domain, the domain user will be unable to add permissions for their domain user account to the ProtectedRoots registry key.

    Best Regards,


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    Thursday, January 31, 2019 6:46 PM
    Moderator