locked
Office 2016 Install Not Getting Security Updates RRS feed

  • Question

  • Hello,

    I have a fresh install of a volume license install of Office 2016 Standard Edition on a customer laptop with Windows 10 Pro (Version 2004). 

    I don’t seem to be getting any security updates for Office 2016.

    If I look in Word under File, Account, I only see [About Word], which shows 16.0.4266.1001, 32-bit.  There is no icon for [Office Updates].

    Under Windows Update, Advanced Options, Update options, I have turned on “Receive updates for other Microsoft products when you update Windows”, and have updated Windows manually (“check for Updates”) several times in the past few weeks, receiving lots of updates, but none for Office apps.

    The same Office 2016 is installed on the customer’s desktop computer at work, and receives lots of Office updates via WSUS on the Windows Server 2016.

    Why doesn’t the laptop get any updates for Office?

    Thanks and regards,

    Harvey J

    Tuesday, September 22, 2020 3:27 PM