Cortana does not hear me...!? RRS feed

  • Question

  • I talk into the Cortana and it doesn't hear me.

    Wednesday, May 10, 2017 2:40 PM

All replies

  • Are you facing this problem with other apps?

    Check Privacy in Settings and make sure you grand permission to access voice for Cortana.

    Wednesday, May 10, 2017 5:37 PM
  • Are you using the "Hey Cortana" feature?  or just tapping the microphone icon and speaking? 

    1. If you find yourself yelling "Hey Cortana" and nothing happens, you may need to enable it.  You can enable the feature by opening the Cortana app, tap on the top left menu glyp (looks like three horizontal lines), tap the settings menu (bottom left of the slide out menu) and flip the switch for "Hey Cortana" to on.

    2. If you find yourself yelling "Hey Cortana" alot more than you think you should, there's a discrete setting you may want to change the value of, follow the steps of number 1 only just under the switch for "Hey Cortana", choose the "Learn how I say "Hey Cortana" and then follow the training instructions from there.

    3. Check battery saver mode, battery saver disables Cortana @ 20%

    4. Could be faulty hardware if the microphone is simply just not hearing you.

    Thursday, May 25, 2017 2:02 AM