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Autodiscover issue RRS feed

  • Question

  • Thread Tick Count Date/Time Description
    Account Configuration Version rmj.rmm.rup.0
    4660 0x004651F7 10/04/12 10:05:35 +++++++++++++++++++++++++++++++
    4660 0x00465207 10/04/12 10:05:35 AUTODISCOVER GET SETTINGS BEGIN
    4660 0x00465207 10/04/12 10:05:35  SMTP=saad.qazi@example.com
    4660 0x00465245 10/04/12 10:05:36 Attempting URL https://mail.example.com/autodiscover/autodiscover.xml found through SCP
    4660 0x00465245 10/04/12 10:05:36 Autodiscover to https://mail.example.com/autodiscover/autodiscover.xml starting
    4660 0x0046A4A8 10/04/12 10:05:57 GetLastError=0; httpStatus=504.
    4660 0x0046A4A8 10/04/12 10:05:57 AutoDiscover internet timeout against URL https://mail.example.com/autodiscover/autodiscover.xml
    4660 0x0046C294 10/04/12 10:06:04 Autodiscover to https://mail.example.com/autodiscover/autodiscover.xml FAILED (0x80040113)
    4660 0x0046C294 10/04/12 10:06:04 Attempting URL https://server2-01.ph.example.net/autodiscover/autodiscover.xml found through SCP
    4660 0x0046C294 10/04/12 10:06:04 Autodiscover to https://server2-01.ph.example.net/autodiscover/autodiscover.xml starting
    4660 0x0046C294 10/04/12 10:06:04 Autodiscover to https://server2-01.ph.example.net/autodiscover/autodiscover.xml FAILED (0x80040113)
    4660 0x0046C294 10/04/12 10:06:04 Autodiscover to https://example.com/autodiscover/autodiscover.xml starting
    4660 0x0046C294 10/04/12 10:06:04 Autodiscover to https://example.com/autodiscover/autodiscover.xml FAILED (0x80040113)
    4660 0x0046C294 10/04/12 10:06:04 Autodiscover to https://autodiscover.example.com/autodiscover/autodiscover.xml starting
    4660 0x0046C294 10/04/12 10:06:04 Autodiscover to https://autodiscover.example.com/autodiscover/autodiscover.xml FAILED (0x80040113)
    4660 0x0046C294 10/04/12 10:06:04 Local autodiscover for example.com starting
    4660 0x0046C294 10/04/12 10:06:04 Local autodiscover for example.com FAILED (0x8004010F)
    4660 0x0046C294 10/04/12 10:06:04 Redirect check to http://autodiscover.example.com/autodiscover/autodiscover.xml starting
    4660 0x0046C294 10/04/12 10:06:04 Redirect check to http://autodiscover.example.com/autodiscover/autodiscover.xml FAILED (0x80040113)
    4660 0x0046C294 10/04/12 10:06:04 Srv Record lookup for example.com starting
    4660 0x0046C2A4 10/04/12 10:06:04 Srv Record lookup for example.com FAILED (0x8004010F)
    4660 0x0046C2A4 10/04/12 10:06:04 AUTODISCOVER GET SETTINGS END
    4660 0x0046C2A4 10/04/12 10:06:04 -----------------------------
    4856 0x0046C2A4 10/04/12 10:06:04 +++++++++++++++++++++++++++++++
    4856 0x0046C2A4 10/04/12 10:06:04 AUTODISCOVER GET SETTINGS BEGIN
    4856 0x0046C2A4 10/04/12 10:06:04  SMTP=saad.qazi@example.com
    4856 0x0046C2E2 10/04/12 10:06:04 Attempting URL https://mail.example.com/autodiscover/autodiscover.xml found through SCP
    4856 0x0046C2E2 10/04/12 10:06:04 Autodiscover to https://mail.example.com/autodiscover/autodiscover.xml starting
    4856 0x00471526 10/04/12 10:06:25 GetLastError=0; httpStatus=504.
    4856 0x00471526 10/04/12 10:06:25 AutoDiscover internet timeout against URL https://mail.example.com/autodiscover/autodiscover.xml
    4856 0x0047674B 10/04/12 10:06:46 GetLastError=0; httpStatus=504.
    4856 0x0047674B 10/04/12 10:06:46 AutoDiscover internet timeout against URL https://mail.example.com/autodiscover/autodiscover.xml
    4856 0x0047674B 10/04/12 10:06:46 Autodiscover to https://mail.example.com/autodiscover/autodiscover.xml FAILED (0x800C8203)
    4856 0x0047674B 10/04/12 10:06:46 Attempting URL https://server2-01.ph.example.net/autodiscover/autodiscover.xml found through SCP
    4856 0x0047674B 10/04/12 10:06:46 Autodiscover to https://server2-01.ph.example.net/autodiscover/autodiscover.xml starting
    4856 0x00476DF0 10/04/12 10:06:48 GetLastError=12175; httpStatus=0.
    4856 0x0047782C 10/04/12 10:06:51 GetLastError=0; httpStatus=401.
    4856 0x0047782C 10/04/12 10:06:51 AutoDiscover supported auth schemes:
    4856 0x0047782C 10/04/12 10:06:51  Negotiate
    4856 0x0047782C 10/04/12 10:06:51  NTLM
    4856 0x0047782C 10/04/12 10:06:51  Basic
    4856 0x0047782C 10/04/12 10:06:51 AutoDiscover attempting Auto-Negotiate with Desktop Credentials.
    4856 0x0047782C 10/04/12 10:06:51 AutoDiscover USING pcreds->dwAuthScheme:
    4856 0x0047782C 10/04/12 10:06:51  Negotiate
    4856 0x00477B19 10/04/12 10:06:52 GetLastError=0; httpStatus=200.
    4856 0x00477B29 10/04/12 10:06:52 Autodiscover XML Received
    4856  ---BEGIN XML---
    <?xml version="1.0" encoding="utf-8"?>
    <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
      <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
        <User>
          <DisplayName>Saad Qazi (Sr. Executive Business Development)</DisplayName>
          <LegacyDN>/o=Getz Pharma Private Limited/ou=First Administrative Group/cn=Recipients/cn=saad.qazi</LegacyDN>
          <AutoDiscoverSMTPAddress>saad.qazi@example.com</AutoDiscoverSMTPAddress>
          <DeploymentId>494bbd3f-01b1-4b28-8c24-b91d5f42513b</DeploymentId>
        </User>
        <Account>
          <AccountType>email</AccountType>
          <Action>settings</Action>
          <Protocol>
            <Type>EXCH</Type>
            <Server>server.example.net</Server>
            <ServerDN>/o=Getz Pharma Private Limited/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=server</ServerDN>
            <ServerVersion>738280F7</ServerVersion>
            <MdbDN>/o=Getz Pharma Private Limited/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=server/cn=Microsoft Private MDB</MdbDN>
            <PublicFolderServer>server.example.net</PublicFolderServer>
            <AD>PH-DC2K8-01.ph.example.net</AD>
            <ASUrl>https://mail.example.com/EWS/Exchange.asmx</ASUrl>
            <EwsUrl>https://mail.example.com/EWS/Exchange.asmx</EwsUrl>
            <EcpUrl>https://mail.example.com/ecp/</EcpUrl>
            <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um>
            <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr>
            <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt>
            <EcpUrl-ret>?p=organize/retentionpolicytags.slab&amp;exsvurl=1</EcpUrl-ret>
            <OOFUrl>https://mail.example.com/EWS/Exchange.asmx</OOFUrl>
            <UMUrl>https://mail.example.com/EWS/UM2007Legacy.asmx</UMUrl>
            <OABUrl>Public Folder</OABUrl>
          </Protocol>
          <Protocol>
            <Type>EXPR</Type>
            <Server>mail.example.com</Server>
            <SSL>On</SSL>
            <AuthPackage>Basic</AuthPackage>
            <ASUrl>https://mail.example.com/EWS/Exchange.asmx</ASUrl>
            <EwsUrl>https://mail.example.com/EWS/Exchange.asmx</EwsUrl>
            <EcpUrl>https://mail.example.com/ecp/</EcpUrl>
            <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um>
            <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr>
            <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt>
            <EcpUrl-ret>?p=organize/retentionpolicytags.slab&amp;exsvurl=1</EcpUrl-ret>
            <OOFUrl>https://mail.example.com/EWS/Exchange.asmx</OOFUrl>
            <UMUrl>https://mail.example.com/EWS/UM2007Legacy.asmx</UMUrl>
            <OABUrl>Public Folder</OABUrl>
          </Protocol>
          <Protocol>
            <Type>WEB</Type>
            <Internal>
              <OWAUrl AuthenticationMethod="Basic, Fba">https://mail.example.com/owa/</OWAUrl>
              <Protocol>
                <Type>EXCH</Type>
                <ASUrl>https://mail.example.com/EWS/Exchange.asmx</ASUrl>
              </Protocol>
            </Internal>
            <External>
              <OWAUrl AuthenticationMethod="Fba">https://mail.example.com/owa/</OWAUrl>
              <Protocol>
                <Type>EXPR</Type>
                <ASUrl>https://mail.example.com/EWS/Exchange.asmx</ASUrl>
              </Protocol>
            </External>
          </Protocol>
        </Account>
      </Response>
    </Autodiscover>
    4856  ----END XML----
    4856 0x00477B48 10/04/12 10:06:52 Autodiscover to https://server2-01.ph.example.net/autodiscover/autodiscover.xml succeeded (0x00000000)
    4856 0x00477B48 10/04/12 10:06:52 AUTODISCOVER GET SETTINGS END
    4856 0x00477B48 10/04/12 10:06:52 -----------------------------



    abid

    Thursday, October 4, 2012 12:00 PM

All replies

  • Hello,

    Please make sure your CAS server number.

    Please run test-outlookwebservices to check autodiscover settings.

    For external users, please verify whether there is A record for autodiscover or SRV record on DNS server.

    A new feature is available that enables Outlook 2007 to use DNS Service Location (SRV) records to locate the Exchange Autodiscover service

    http://support.microsoft.com/kb/940881

    Best Regards,

    Lisa

    Friday, October 5, 2012 5:38 AM
    Moderator