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Recomendation for a small business wanting to add enterprise voice - Gateway choice RRS feed

  • Question

  • Hi

    We have been using Lync for 6 months and now want to go Enterprise voice.

    We are a small company of 60 people with 1 office. I would be very interested to hear of which gateway hardware choice that others have made or from other experts that could make recommendation as to which hardware to consider or indeed which hardware may be suitable.

    I would estimate we have 8 outgoing calls at any one time.

    We are soon to shutdown our old PBX, so we are unsure as to use our ISDN lines as the primary connection for the gateway and use a VOIP provider as a failover or go vise versa. But we know we would like to have both ISDN and VOIP regardless of which is the primary connection type. This requirement may require a second gateway, if so, please advise.

    I would be very interested to hear of your gateway choices and your thoughts on our requirement.

    Thank you for your valued time.
    • Edited by NEOband Saturday, September 24, 2011 8:33 PM
    Saturday, September 24, 2011 8:03 PM

Answers

  • Your size Lync is what our consultancy specializes in, so good to see another one. ;-)

    Popular gateways you might check:

    Audiocodes Mediant 1000
    NET VX1200

    (there are lower models too)

    We've used Patton 4960 from our PBX days with good success.  although they have gone through OCS process, they have not gone thru Lync cert. process.

    See Certified list here:
    http://technet.microsoft.com/en-us/lync/gg131938.aspx

    If you are going pure Lync-certified SIP trunk (see above url) only there is no need for a gateway. If ISDN and Cert SIP trunk only 1 gateway required.


    If this post answered your question, Mark this post As Answer http://windowspbx.blogspot.com
    • Edited by Matt LandisMVP Saturday, September 24, 2011 9:03 PM
    • Marked as answer by Sean_Xiao Wednesday, September 28, 2011 4:23 AM
    Saturday, September 24, 2011 9:02 PM
  • We currently deploy solutions for SMB, and have found Dialogic 1000 to be the simplest and most cost effective solution IF you are going to stay with your current provider for PSTN.

    we have also provided clients with SIP trunking. We try and offer SIP Trunking as a primary PSTN with a failover gateway such as a Dialogic. With SIP Trunking you get flexable "trunks" to your Lync deployment, pay for what you need, Add DIDs on the fly. its a great solution. and Lync works great with SIP Trunks. here in Canada we use ThinkTel.

     

    Also you can choose to have all local calls go over the trunk and long distance go over the PSTN if you have an excellent LD plan with your current PSTN provider. or if your internet connection is congested because of video-video calling, any new calls will then move to the Dialogic. Cool stuff. a fair amount of work. but when its done.... its done...

     

    My 2 cents :)

    • Proposed as answer by Tim_MCP Sunday, September 25, 2011 4:29 PM
    • Marked as answer by Sean_Xiao Wednesday, September 28, 2011 4:23 AM
    Sunday, September 25, 2011 4:29 PM

All replies

  • Your size Lync is what our consultancy specializes in, so good to see another one. ;-)

    Popular gateways you might check:

    Audiocodes Mediant 1000
    NET VX1200

    (there are lower models too)

    We've used Patton 4960 from our PBX days with good success.  although they have gone through OCS process, they have not gone thru Lync cert. process.

    See Certified list here:
    http://technet.microsoft.com/en-us/lync/gg131938.aspx

    If you are going pure Lync-certified SIP trunk (see above url) only there is no need for a gateway. If ISDN and Cert SIP trunk only 1 gateway required.


    If this post answered your question, Mark this post As Answer http://windowspbx.blogspot.com
    • Edited by Matt LandisMVP Saturday, September 24, 2011 9:03 PM
    • Marked as answer by Sean_Xiao Wednesday, September 28, 2011 4:23 AM
    Saturday, September 24, 2011 9:02 PM
  • We currently deploy solutions for SMB, and have found Dialogic 1000 to be the simplest and most cost effective solution IF you are going to stay with your current provider for PSTN.

    we have also provided clients with SIP trunking. We try and offer SIP Trunking as a primary PSTN with a failover gateway such as a Dialogic. With SIP Trunking you get flexable "trunks" to your Lync deployment, pay for what you need, Add DIDs on the fly. its a great solution. and Lync works great with SIP Trunks. here in Canada we use ThinkTel.

     

    Also you can choose to have all local calls go over the trunk and long distance go over the PSTN if you have an excellent LD plan with your current PSTN provider. or if your internet connection is congested because of video-video calling, any new calls will then move to the Dialogic. Cool stuff. a fair amount of work. but when its done.... its done...

     

    My 2 cents :)

    • Proposed as answer by Tim_MCP Sunday, September 25, 2011 4:29 PM
    • Marked as answer by Sean_Xiao Wednesday, September 28, 2011 4:23 AM
    Sunday, September 25, 2011 4:29 PM
  • Great, thanks for your help.
    Friday, October 14, 2011 12:20 AM
  • Great, thanks for your help.
    Friday, October 14, 2011 12:20 AM
  • Hi

     

    Been a while since this post, but can you clarify the hardware you use for your sip trunk? My understanding is that Lync has no Authentication method to a sip provider so you have to use another device (gateway ) that authenicates for you. (is that right?)

     

    So from your description above, do you have a gateway for SIP and a gateway for PSTN (dialogic)?

     

    Thanks

    NEOband

    Friday, January 13, 2012 10:53 AM
  • Yes you need two gateways.
    Saturday, January 14, 2012 12:23 PM
  • Yes you need two gateways.
    For the gateway for SIP trunking, which manufacturers make them?
    Friday, January 27, 2012 8:16 AM