Unauthorized User error while accessing the SSPR registration portal


  • Hi,

    I am getting the below error while accessing the self service password registration portal.

    I installed my SSPR in the internal server. and user is still exist in FIM.

    Thanks in Advance 

    Thursday, December 13, 2012 5:56 PM

All replies

  • forgot to attach the error;

    Unauthorized User

    You are not authorized to register for password reset. Please contact your help desk or system administrator. (Error 3004)
    Go to Self-Service Password Registratration home page
    Thursday, December 13, 2012 5:58 PM
  • Most likely the Management Policy Rule that would allow the Password Users Set to enroll for SSPR is disabled.

    Steve Kradel, Zetetic LLC SMS OTP for FIM | Salesforce MA for FIM

    Thursday, December 13, 2012 7:20 PM