none
outlook any where RRS feed

  • Question

  • Hi all, 

    I wonder sometime users  outside the company when configuring outlook for the first time ,sometime it's configured automatically as imap not microsoft exchange account ,keeep in mind that all mailboxes in exchange 2010 has all the the features enabled for mapi,pop3,imap

    Sunday, July 21, 2019 11:28 AM

All replies

  • Hi,

    1. Do you enable "Outlook anywhere" function for your Exchange 2010?

    2. Which "ExternalHostname" and "Authentication" do you used for it? Could you provide a printscreen about this result of command below to us? (Remember remove private information before posting it)

    Get-OutlookAnywhere -Server exch2010ServerName

    3. Do you use a valid CA certificate for Outlook anywhere? 

    Get-ExchangeCertificate | fl

    4. What version of Outlook do you used to login mailbox from external of your domain?

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, July 22, 2019 6:21 AM
  • Dear Kyle,

    I appreciate your kind support .

    [PS] C:\Windows\system32>Get-OutlookAnywhere -Server hc01


    RunspaceId                      : 50b4bf9a-3a1d-461b-ad6c-5b2d4ec94852
    ServerName                      : hc01
    SSLOffloading                   : False
    ExternalHostname                : mail.mydomain.com.eg
    ClientAuthenticationMethod      : Basic
    IISAuthenticationMethods        : {Basic}
    XropUrl                         :
    MetabasePath                    : IIS://hc01.mydomaindc.local/W3SVC/1/ROOT/Rpc
    Path                            : C:\Windows\System32\RpcProxy
    ExtendedProtectionTokenChecking : None
    ExtendedProtectionFlags         : {}
    ExtendedProtectionSPNList       : {}
    Server                          : hc01
    AdminDisplayName                :
    ExchangeVersion                 : 0.10 (14.0.100.0)
    Name                            : Rpc (Default Web Site)
    DistinguishedName               : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN=hc01,CN=Servers,CN=Exchange Admi
                                      nistrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=
                                      Microsoft Exchange,CN=Services,CN=Configuration,DC=mydomaindc,DC=local
    Identity                        : hc01\Rpc (Default Web Site)
    Guid                            : 80e9f868-adc2-443d-96b7-c237dce64563
    ObjectCategory                  : mydomaindc.local/Configuration/Schema/ms-Exch-Rpc-Http-Virtual-Directory
    ObjectClass                     : {top, msExchVirtualDirectory, msExchRpcHttpVirtualDirectory}
    WhenChanged                     : 1/5/2012 7:08:12 PM
    WhenCreated                     : 1/5/2012 7:08:12 PM
    WhenChangedUTC                  : 1/5/2012 5:08:12 PM
    WhenCreatedUTC                  : 1/5/2012 5:08:12 PM
    OrganizationId                  :
    OriginatingServer               : dc2.mydomaindc.local
    IsValid                         : True


    [PS] C:\Windows\system32>Get-OutlookAnywhere -Server hc02


    RunspaceId                      : 50b4bf9a-3a1d-461b-ad6c-5b2d4ec94852
    ServerName                      : hc02
    SSLOffloading                   : False
    ExternalHostname                : mail.mydomain.com.eg
    ClientAuthenticationMethod      : Basic
    IISAuthenticationMethods        : {Basic}
    XropUrl                         :
    MetabasePath                    : IIS://hc02.mydomaindc.local/W3SVC/1/ROOT/Rpc
    Path                            : C:\Windows\System32\RpcProxy
    ExtendedProtectionTokenChecking : None
    ExtendedProtectionFlags         : {}
    ExtendedProtectionSPNList       : {}
    Server                          : hc02
    AdminDisplayName                :
    ExchangeVersion                 : 0.10 (14.0.100.0)
    Name                            : Rpc (Default Web Site)
    DistinguishedName               : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN=hc02,CN=Servers,CN=Exchange Admi
                                      nistrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=
                                      Microsoft Exchange,CN=Services,CN=Configuration,DC=mydomaindc,DC=local
    Identity                        : hc02\Rpc (Default Web Site)
    Guid                            : 5cf6aa0b-a5ca-460a-afc1-47a80bfa8559
    ObjectCategory                  : mydomaindc.local/Configuration/Schema/ms-Exch-Rpc-Http-Virtual-Directory
    ObjectClass                     : {top, msExchVirtualDirectory, msExchRpcHttpVirtualDirectory}
    WhenChanged                     : 2/5/2012 9:14:25 PM
    WhenCreated                     : 1/5/2012 7:08:24 PM
    WhenChangedUTC                  : 2/5/2012 7:14:25 PM
    WhenCreatedUTC                  : 1/5/2012 5:08:24 PM
    OrganizationId                  :
    OriginatingServer               : dc2.mydomaindc.local
    IsValid                         : True



    [PS] C:\Windows\system32>Get-ExchangeCertificate | fl


    AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
                         ule, System.Security.AccessControl.CryptoKeyAccessRule}
    CertificateDomains : {mail.mydomain.com.eg, hc2.mydomaindc.local, hc1.mydomaindc.local, mail.domain2.com, autodiscover.mydomain.
                         com.eg, autodiscover.mydomaindc.local, autodiscover.domain2.com}
    HasPrivateKey      : True
    IsSelfSigned       : False
    Issuer             : CN=mydomain-CA, DC=mydomaindc, DC=local
    NotAfter           : 6/23/2021 2:58:36 PM
    NotBefore          : 6/24/2019 2:58:36 PM
    PublicKeySize      : 2048
    RootCAType         : Enterprise
    SerialNumber       : 5CF849450002000001F8
    Services           : IMAP, POP, IIS, SMTP
    Status             : Valid
    Subject            : CN=mail.mydomain.com.eg, OU=mydomain, O=mydomain, L=xxxxxx, S=xxxxxx, C=EG
    Thumbprint         : A6256A000D604DCD5CE13005B302AAD7297721A8

    AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
                         ule, System.Security.AccessControl.CryptoKeyAccessRule}
    CertificateDomains : {hc2, hc2.mydomaindc.local}
    HasPrivateKey      : True
    IsSelfSigned       : True
    Issuer             : CN=hc2
    NotAfter           : 6/12/2024 2:52:59 PM
    NotBefore          : 6/12/2019 2:52:59 PM
    PublicKeySize      : 2048
    RootCAType         : None
    SerialNumber       : 1C2C5BAE311093A04711E7457F07E3A7
    Services           : SMTP
    Status             : Valid
    Subject            : CN=hc2
    Thumbprint         : 8CC5962CB25698ADE3AAEBFA7810917D2815AE11


    [PS] C:\Windows\system32>Get-ExchangeCertificate | fl


    AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
                         ule, System.Security.AccessControl.CryptoKeyAccessRule}
    CertificateDomains : {mail.mydomain.com.eg, hc2.mydomaindc.local, hc1.mydomaindc.local, mail.domain2.com, autodiscover.mydomain.
                         com.eg, autodiscover.mydomaindc.local, autodiscover.domain2.com}
    HasPrivateKey      : True
    IsSelfSigned       : False
    Issuer             : CN=mydomain-CA, DC=mydomaindc, DC=local
    NotAfter           : 6/23/2021 2:58:36 PM
    NotBefore          : 6/24/2019 2:58:36 PM
    PublicKeySize      : 2048
    RootCAType         : Enterprise
    SerialNumber       : 5CF849450002000001F8
    Services           : IMAP, POP, IIS, SMTP
    Status             : Valid
    Subject            : CN=mail.mydomain.com.eg, OU=mydomain, O=mydomain, L=xxxxxx, S=xxxxxx, C=EG
    Thumbprint         : A6256A000D604DCD5CE13005B302AAD7297721A8

    AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
                         ule, System.Security.AccessControl.CryptoKeyAccessRule}
    CertificateDomains : {hc1, hc1.mydomaindc.local}
    HasPrivateKey      : True
    IsSelfSigned       : True
    Issuer             : CN=hc1
    NotAfter           : 6/19/2024 2:44:24 PM
    NotBefore          : 6/19/2019 2:44:24 PM
    PublicKeySize      : 2048
    RootCAType         : None
    SerialNumber       : 1C2B1D085441499142284733EF7F81F4
    Services           : SMTP
    Status             : Valid
    Subject            : CN=hc1
    Thumbprint         : 5449FAC4657333487B8BEC235976319276320028

    Monday, July 22, 2019 7:49 AM

  • Monday, July 22, 2019 7:50 AM
  • Do you login an Exchange account, as far as I know, this phenomenon only occurs when you try to configure a third part mailbox in the way of Autodiscover. It will not occurs on an Exchange mailbox.

    It looks strange that the mailbox you used to log in is "***.com", however the Subject in your certificate is "***.com.eg" and "***.local".

    The setting of Outlook Anywhere is also "mail.***.com.eg"

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Wednesday, July 24, 2019 8:33 AM
  • HI kyle 

    I have t2 accepted domains one domain1.com.eg and one for domain2.com 

    and in the subject alternative name : you have mail.domain2.com and mail.domain1.com.eg 

    some time when  a pc that doesn't join the domain and outside the comaany I give him the root certificate to install it in his pc then Iwhen he opens outlook for the first time it asks him for only his username and password and automatically the outlook profile with exchange account will be created but sometimes it created as IMAP i don't know why 

    Wednesday, July 24, 2019 1:31 PM
  • Hi om zeyad,

    If you disable IMAP for those mailboxes, could you configure it with autodiscover?

    What is the result when you try to configure mailbox with another domain name(domain1.com.eg)?

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, July 29, 2019 7:57 AM
  • Hi om zeyad,

    Any update about this thread now?

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Friday, August 2, 2019 10:40 AM
  • hi kyle 

    I configured it manually then it worked ,I can't figure out the cause now but I will investigate 

    Wednesday, September 11, 2019 6:58 PM