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Need Help Troubleshooting BSOD RRS feed

  • Question

  • I have a PC that has been crashing sporadically (once a month or so).

    HP Z200 Workstation
    Microsoft Windows 7 Professional  x64 SP1
    Intel(R) Core(TM) i5 CPU 670 @ 3.47GHz
    NVIDIA Quadro FX 1800
    Intel(R) 82578DM Gigabit Network Connection

    The last couple minidump files can be found at:
    Minidump Files Here.

    Please take a look at them and see if you can tell what the culprit is.   I've looked at them but don't know how to interpret the results very well.  Thanks in advance.


    Mark VanderSys

    Tuesday, November 6, 2012 4:48 PM

Answers

  • Mark

    Two DMPS two causes

    1-Related to rdbss.sys Redirected Drive Buffering SubSystem Driver from Microsoft Corporation.

    2-ESET.

    My Guess is it is your 2+ year old ESET.  You also have several drivers in serious need of updating

    lmimirr.sys    4/10/2007 5:32:45 PM                 
    RaInfo.sys    1/4/2008 1:57:14 PM                        
    LMIRfsDriver.sys    7/14/2008 11:26:56 AM        

      How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program

    The most common drivers are listed on this page: Driver Reference

    http://www.carrona.org/dvrref.php

    http://sysnative.com/drivers/

    - - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.htm                  


    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    • Marked as answer by ZigZag3143x Monday, September 23, 2013 5:33 PM
    Tuesday, November 6, 2012 9:46 PM
  • Hi,

    Please refer to the suggestion by ZigZag3143x.

    If you have furthur questions on debugging BSOD, a suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

    TechNet Subscriber Support
    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedbackhere.

     


    Juke Chou

    TechNet Community Support

    • Marked as answer by ZigZag3143x Monday, September 23, 2013 5:34 PM
    Wednesday, November 7, 2012 8:12 AM

All replies

  • Mark

    Two DMPS two causes

    1-Related to rdbss.sys Redirected Drive Buffering SubSystem Driver from Microsoft Corporation.

    2-ESET.

    My Guess is it is your 2+ year old ESET.  You also have several drivers in serious need of updating

    lmimirr.sys    4/10/2007 5:32:45 PM                 
    RaInfo.sys    1/4/2008 1:57:14 PM                        
    LMIRfsDriver.sys    7/14/2008 11:26:56 AM        

      How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program

    The most common drivers are listed on this page: Driver Reference

    http://www.carrona.org/dvrref.php

    http://sysnative.com/drivers/

    - - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.htm                  


    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    • Marked as answer by ZigZag3143x Monday, September 23, 2013 5:33 PM
    Tuesday, November 6, 2012 9:46 PM
  • Hi,

    Please refer to the suggestion by ZigZag3143x.

    If you have furthur questions on debugging BSOD, a suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

    TechNet Subscriber Support
    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedbackhere.

     


    Juke Chou

    TechNet Community Support

    • Marked as answer by ZigZag3143x Monday, September 23, 2013 5:34 PM
    Wednesday, November 7, 2012 8:12 AM
  • All three drivers you mention are associated with LogMeIn.   I will try uninstalling and reinstalling the program...hopefully this will provide the most up-to-date drivers. ESET is provided to us as part of a 3rd party monitoring service.   I will mention it to them.

    Thanks alot for taking the time to take a look at those.   I really appreciate your insight and advice.


    Mark VanderSys

    Wednesday, November 7, 2012 2:35 PM