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SfB Wont Launch RRS feed

  • Question

  • SfB 2016 will not launch only get splash screen and disappears i have tried on 2 different machines with the same user and no luck but if computer is in the office with me it launches and signs in as that user with no issues we have tried uninstalling office and reinstalling tried stand alone SfB IE is the IE 11 i am running out of ideas please assist
    Thursday, September 26, 2019 12:03 AM

All replies

  • Hi Elprymo,

    Do you have a test with other users?

    Try to repair Office in "Programs and Features" or if you have Office 2016 then the Online Repair may be a better option.

    In my research, many users upgrade to IE11 to resolve this issue. Maybe you can try to uninstall and reinstall your IE11.

    In addition, update your Windows system if there is any update hint.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, September 26, 2019 3:18 AM
  • Hi Elprymo,

    Is there any update on this case?

    Please feel free to drop us a note if there is any update.

    Have a nice day!

     


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, September 30, 2019 9:12 AM