Response Group Calls Priority

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  No, this is not possible by design at the moment.

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  regards Holger Technical Specialist UC

  • Proposed as answer by Sri TodiMicrosoft employee Saturday, July 8, 2017 4:59 AM
  • Marked as answer by SChniter Friday, July 14, 2017 10:20 AM

  Friday, July 7, 2017 11:49 AM
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  Hi SChniter,

  So far, there is no option in SFB server side and client side to set priority level for SFB response group.

  Regarding response group, you can only configure Agents, welcome message, response group name, display number, business hours, music on hold, I will share a document for your reference
  https://technet.microsoft.com/en-us/library/gg398513.aspx
  https://technet.microsoft.com/en-us/library/jj205249(v=ocs.15).aspx (It’s same to SFB 2015)

  For your requirement, we suggest you provide feedback with following link, we will collect all your information and improve our product.
  https://www.skypefeedback.com/

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  Regards,
  

  Alice Wang

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  • Proposed as answer by Alice-Wang Monday, July 10, 2017 9:54 AM
  • Marked as answer by SChniter Friday, July 14, 2017 10:20 AM

  Monday, July 10, 2017 5:12 AM
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  Hi,

  
  

  Thank you !

  You can follow the feeback here : https://www.skypefeedback.com/forums/299913-generally-available/suggestions/19948462-response-group-calls-priority

  Sami,
  

  Friday, July 14, 2017 10:29 AM