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I type in my email address to be sent an identity verification code but I keep getting nothing

    Question

  • I bought a new laptop and in the Settings and Accounts it tells me to verify my identity on this computer. So I follow the process and it says a code will be sent to my email address. However, nothing is sent to me! I've been doing this for 3 days now and still nothing! I'm absolutely outraged! Somehow, I added my cellphone number in the microsoft account and I got a text message with a 4-digit code. But it is not the code that the computer wants (it asks for a 7-digit code).
    Saturday, December 27, 2014 2:06 PM

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