We use a normal.dot with templates. It is saved in all users' C:\Users\<user>\AppData\Roaming\Microsoft\Templates folder
For most users this is OK, and when they start Word, they see the add-in tab and can access their templates. For some users, however, they don't see the add-in tab, and every time they start Word, they have to go File -> Options -> Add-Ins ->
Manage: Word Add-ins. Here they put a check in Normal.dot. The Add-Ins tab appears, and they can work for this session, but the next time they start Word, the Add-Ins tab is gone.
Known issue? Solution?
Thank you.
Kthxbai