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SharePoint 2007 : Color Picker hit "Could not complete the operation due to error 8007ffff" RRS feed

  • Question

  • Hi All,

     

    I'm working in SharePoint 2007 publishing page, when click on the "Text Color" (colour picker) icon in Rich Text Editor Toolbar.

    It hit JavaScript "Error on Page" error as below:

     

    Could not complete the operation due to error 8007ffff

    HtmlEditor.js                                                                         Line:1289

    Code: 0                                                                                Char: 3

    URI: http://mysite/_layouts/1033/HtmlEditor.js?rev=xxxxx

     

    After some testing, I found out that this error occurred in IE7 & IE8 but IE6 is working fine with the colour picker successfully popup.

     

    And click on "Edit HTML Source" icon in Rich Text Editor Toolbar, a popup windows for edit HTML, click the same button again, then the colour picker is working fine again.

    Reference from this threads http://social.technet.microsoft.com/Forums/en-US/sharepointadmin/thread/2b773032-8c30-4b30-b250-5473261b7bd1/

     

    Any idea how to solve this problem? as I didnt do any changes on SharePoint HtmlEditor.js 

    Please help. thanks in advanced

    • Moved by Mike Walsh FIN Wednesday, August 17, 2011 7:01 AM admin q like the referred to thread (From:SharePoint - Development and Programming (pre-SharePoint 2010))
    Wednesday, August 17, 2011 6:01 AM

Answers

  • This issue has been fixed after run inetcpl.cpl, to delete all browsing history and personal data.

    After that, add the site as trusted site, try again and it is fixed.

    • Marked as answer by sams371 Wednesday, August 17, 2011 9:57 AM
    Wednesday, August 17, 2011 9:48 AM