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ProfSvc service 100% CPU utilization RRS feed

  • Question

  • Dear All,
    in the last day, some Windows 7 machines has started having this important problem.
    The ProfSvc service takes 100% of CPU utilization indefinitely.
    The disk IO is used by svchost.exe
    I only know that in these days has been applied many windows updates.
    Does anyone know how I can fix this problem?

    Thanks


    Tuesday, April 1, 2014 11:29 AM

Answers

  • Update:

    I have fixed the problem with this HotFix:

    http://support.microsoft.com/kb/2617858/en-us

    Now the ProfSvc service randomly take the 10/20%, but it is possible to work with the affected machines.

    Thanks to all!


    Thursday, April 3, 2014 8:37 AM

All replies

  • Refer this : http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/profsvc-user-profile-service-uses-100-of-cpu/36081550-e127-4b1a-b1c8-4db9ba65c6b8


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, April 1, 2014 5:28 PM
  • Hi,

    Have you tried the solutions mentioned in the first reply? Register Profscv or use a new user profile, or just a bad software causes this issue.
    You can also use Process Explorer to troubleshoot this high CPU issue.
    the downlaod link:
    http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
    This is the usage
    The Case of the System Process CPU Spikes
    http://blogs.technet.com/b/markrussinovich/archive/2008/04/07/3031251.aspx


    Yolanda Zhu
    TechNet Community Support

    Wednesday, April 2, 2014 2:46 AM
  • Thanks a lot for your help.

    I have followed your links, but I have problems also with new profiles.

    Process Explorer shows always the "ProfSvc" service high CPU usage.

    Also, the logon process is very slow and in the event viewer is reported the event id 6005:

    he winlogon notification subscriber <GPClient> is taking long time to handle the notification event (Logon).

    Wednesday, April 2, 2014 10:53 AM
  • The ProfSvc service use these files while the CPU is at 100%:

    \Device\HarddiskVolumeShadowCopy2\Windows\System32\wbem\Repository\OBJECTS.DAT
    \Device\HarddiskVolumeShadowCopy2\Windows\System32\wbem\Repository\MAPPING1.MAP
    \Device\HarddiskVolumeShadowCopy2\Windows\System32\wbem\Repository\MAPPING2.MAP
    \Device\HarddiskVolumeShadowCopy2\Windows\System32\wbem\Repository\MAPPING3
    C:\Windows\system32\wbem\Repository\OBJECTS.DATA
    \Device\HarddiskVolumeShadowCopy2\Windows\System32\wbem\Repository\INDEX.BTR

    I hope that these informations can help to fix this tedious problem.


    Wednesday, April 2, 2014 1:49 PM
  • Update:

    I have fixed the problem with this HotFix:

    http://support.microsoft.com/kb/2617858/en-us

    Now the ProfSvc service randomly take the 10/20%, but it is possible to work with the affected machines.

    Thanks to all!


    Thursday, April 3, 2014 8:37 AM