If anyone sees any mistakes here, or if anyone wants to suggest a clarification, please let me know and I’ll edit this original post
RENAME A USERNAME AND EMAIL ADDRESS DUE TO MARRIAGE OR DIVORCE
This is a step-by-step instruction document to change (rename) a username and email address after a marriage or divorce.
The challenge of the username and email address change is that it requires changes on the server in Windows Server and Exchange Server software, and it also requires
changes on the client PC in Windows XP and Microsoft Outlook
Your site may vary, so you may need to add, modify or eliminate some steps below, but you can use this document as a guide to get you started.
These steps worked successfully with Windows Small Business Server (SBS) 2003, Exchange Server 2007 and Windows XP clients PCs using Microsoft Office.
Let’s be clever and say that user
“Isabella Single” got married, and her new name is now “Isabella Married”. Old username was
“isingle” and new username is “imarried”.
Her old email was
isingle@thecompany.com and now her new email is imarried@thecompany.com
First, make all your changes for
Windows SBS Server 2003 (or your version of Windows)
Log on to your Windows SBS Server as
Administrator
Open
Active Directory Users and Computers (ADUC)
Start> Programs> Administrative Tools> Active Directory Users and Computers
(or use the shortcut if you have one on your desktop)
On left side, choose
“Users” and on right side,
right-click the old username “isingle”
Choose
“Rename”. The software may let you type the new name “imarried” right there in the list, or it may open a “Rename Window” where you can change “Isabella Single”
to “Isabella Married”. Change “isingle” to “imarried” and change
isingle@thecompany.com to
imarried@thecompany.com
Right-click on username “imarried”, choose “Properties”
On the
General tab
change
isingle@thecompany.com to
imarried@thecompany.com
On the
Profile tab
change the profile path, if any (mine was blank)
Change the Home Folder.
Our network uses a server named “america” and a folder called
“Home” and then usernames, so my site looked like this
Before said Connect H: to
\\america\home\isingle (that’s \\server\folder\folder)
After said Connect H: to
\\america\home\imarried (that’s \\server\folder\folder)
Now, stop what you’re doing and log on to server America, browse to the folder Home, browse to the folder “isingle”, right-click and choose
rename, rename the folder to “imarried”.
If you don’t do it now, make a big note to do it later.
On the
Member Of tab
Leave everything as is
On the
Attribute Editor tab
Choose “apply all changes”
Scroll through the list
If the home directory still has “isingle”, choose Edit and change it to “imarried”
LegacyExchangeDn – leave that as “isingle”
Proxy address – leave that as “isingle”
Look for the attribute named “objectSID’ and write that number on a piece of paper for later
Close Active Directory Users and Computers (ADUC)
Second, make all your changes for Exchange Server 2007 (or
your version of Exchange)
Open Exchange Server Management Console
Start> Programs> Microsoft Exchange Server 2007> Exchange Management Console
(or use the shortcut if you have one on your desktop)
In
Exchange Management Console, do these steps:
On the left, expand Recipient Configuration
Choose Mailbox> imarried> (right-click) Properties> Email address tab
SMTP still had isingle@thecompany.com, so highlight it, choose
Edit ,
Change to
imarried@thecompany.com, choose OK
X400 still had “isingle” so highlight it, choose Edit ,
Change LastName to “Married”, leave FirstName as “Isabella”, choose OK
Choose Add to add back
isingle@thecompany.com as the secondary email address so she’ll get
emails sent to either email address
Choose OK
On the left, expand Organization Configuration,
choose Mailbox
On the right, under Default Offline Address list,
choose Update> yes
Close Exchange Server Manager
on the server
Third, make all your changes for the
Windows XP client PC
Log on to the client PC as
ADMINISTRATOR (don’t log on as old username isingle and don’t log on as new username imarried)
Backup the registry before you make any changes:
1.
Click
Start, click
Run, type
%SystemRoot%\system32\restore\rstrui.exe, and then click
OK.
2.
On the
Welcome to System Restore page, click Create a restore point, and then click
Next .
3.
On the
Create a Restore Point page, type a name for the restore point and then click
Create
4.
After the restore point has been created, click
Close.
Rename the user profile folder:
Browse to C:\Documents and Settings\isingle
Right-click on the folder, choose Rename
Rename the folder to C:\Documents and Settings\imarried
Change the Profile Image Path in the Registry:
Start> Run> regedt32
Expand to HKEY_LOCAL_MACHINE \ SOFTWARE\ Microsoft\ Windows NT \
CurrentVersion \ ProfileList
Select the correct SID that you wrote down previously when you noted it from ADUC above
In the right-pane, double-click the ProfileImagePath value and change the profile path to
C:\Documents and Settings\imarried
Close Registry Editor, and restart Windows.
Did you already rename the home folder
\\america\home\isingle to
\\america\home\imarried ?
If you didn’t, then stop what you’re doing now and log on to server America, browse to the folder Home, browse to the folder “isingle”,
right-click and choose rename, rename the folder to “imarried
Log on to the Client PC as new username imarried
Everything on the Desktop should look the same as it did under the old username
Change the Outlook profile information
Choose Start> Settings> Control Panel> Mail
Choose Email Accounts> Change email account
Change Isabella Single to Isabella Married, and change
isingle@thecompany.com to
imarried@thecompany.com
DISCLAIMER: I didn’t write down good notes for this part, so it’s not genuine “step-by-step”.
I’m sorry!
Open Outlook.
You may get error windows indicating that the paths could not be found.
If so, change the pathnames from
C:\Documents and Settings\isingle\Local Settings\Application Data\Microsoft\Outlook
To
C:\Documents and Settings\imarried\Local Settings\Application Data\Microsoft\Outlook
Instruct everyone in your organization to
download the new Offline Address Book in their own Outlook:
Tools> Send\Receive > Download Address Book> OK
