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Windows 8 is completely horrible!!!!!

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I am completely frustrated with Windows 8!! I bought my laptop Aug 24th and its now Sept 20 and I am SICK of these problems but yet its too late to return my machine so I have to figure out all these problems myself!!
1)Windows will click itself off at LEAST 8-10 times a day - this is horrible for my hard drive! Its going to ruin my machine before I've had it for 2 months...grrrrrrr. I have also lost my AUTOCAD projects, Office docs etc cuz it clicks off whenever it feels like it (and yes, I do save as I go along but it still causes me to lose the work I was doing after the last save...I shouldn't have to save every keystroke I make!)
2)First blue screen error:SYSTEM_SERVICE_EXCEPTION - this fix was supposed it fix it but it didn't on mine. Control Panel/System Security/Find and Fix Problems/Fix Problems with Windows Update/Troubleshoot as Admin. I did this twice and both times I had a hard drive error and Windows Update componenet problem...it fixed them both. So I thought it worked but NO it didn't.
3)Now my next blue screen I get it PAGE_FAULT_IN_NONPAGED_AREA. How do I fix this???????
And my BIG questions is WHY did you release Windows 8 with all these problems???? It leaves the user to figure out and fix the problems by themselves and for the money we pay for these machines it just isn't fair! Why didn't you wait until you fixed ALL the bugs??? I know there is always bugs but NOT this many.
Please advise on how to PERMENATLEY fix #2 and #3
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Answers
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this time you get a CRITICAL_PROCESS_DIED bugcheck because the csrss.exe died.
CRITICAL_PROCESS_DIED (ef) A critical system process died Arguments:
STACK_TEXT:
nt!KeBugCheckEx
nt!PspCatchCriticalBreak
nt! ?? ::NNGAKEGL::`string'
nt!PspTerminateProcess
nt!NtTerminateProcess
nt!KiSystemServiceCopyEnd
0x0
FAILURE_ID_HASH_STRING: km:0xef_8a4f080_image_csrss.exe
try to repair corrupted files:
http://blogs.technet.com/b/joscon/archive/2012/09/26/fixing-component-store-corruption-in-windows-8-and-windows-server-2012.aspx
if nothing works, RMA the device and get a new one. You may have HW issues.
"A programmer is just a tool which converts caffeine into code"
- Marked as answer by Niki HanModerator Friday, October 04, 2013 5:58 AM
All replies
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Gateway laptop NE series - NE56R41u
Processor: Intel B960
4 GB DDR3 Memory
Intel HD graphics
500 GB HDDDoes that help Carey?
- Edited by graphixangel Friday, September 20, 2013 9:25 PM
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A bugcheck (BSOD) is a mechanism to protect your PC from damage.
To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.
Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.
If you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.
If you want to analyze them your own, check those videos [4][5] and read this KB article [6].
André
[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
[2] http://support.microsoft.com/kb/254649
[3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
[4] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-15-WinDbg-Bugchecks
[5] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-16-WinDbg-Driver-Verifier, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-17-WinDbg-Driver-Verifier-Part-2, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-18-WinDbg-Driver-Verifier-Part-3
[6] http://support.microsoft.com/kb/315263"A programmer is just a tool which converts caffeine into code"
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Graphixangel
The two earliest DMP's would not open, the third was Related to BHDrvx64.sys BASH Driver from Symantec Corporation. I would remove Symantec and use the built in defender.
BugCheck 3B, {c0000005, fffff88018ca8cab, fffff880183482a0, 0} *** WARNING: Unable to verify timestamp for BHDrvx64.sys *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys Probably caused by : BHDrvx64.sys ( BHDrvx64+32cab )
Wanikiya & Dyami--Team Zigzag
- Proposed as answer by ZigZag3143xModerator Sunday, September 22, 2013 6:05 AM
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These two links are the same as are the three DMPS. The cause is the same. See above.
http:// sdrv.ms/ 18idZUg
http:// sdrv.ms/ 18idZUg
Wanikiya & Dyami--Team Zigzag
- Edited by ZigZag3143xModerator Sunday, September 22, 2013 1:01 AM
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You get a Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
http://msdn.microsoft.com/en-us/library/ff558949%28v=vs.85%29.aspx
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff88018ca8cab, Address of the instruction which caused the bugcheck Arg3: fffff880183482a0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden. FAULTING_IP: BHDrvx64+32cab fffff880`18ca8cab ff5008 call qword ptr [rax+8] CONTEXT: fffff880183482a0 -- (.cxr 0xfffff880183482a0;r) rax=fffff88018dae5b0 rbx=fffff8a00a6f5c50 rcx=fffff8a00a6f5c50 rdx=00000000000003cc rsi=fffff88018348df0 rdi=00000000000003cc rip=fffff88018ca8cab rsp=fffff88018348ca0 rbp=fffff8a00af34c30 r8=fffff8a0015f2ad0 r9=fffff8a00bce8320 r10=0000000000000000 r11=0000000000000011 r12=fffff88018348d48 r13=0000000000000001 r14=fffff8a00a663800 r15=fffff88018348ef0 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 BHDrvx64+0x32cab: fffff880`18ca8cab ff5008 call qword ptr [rax+8] ds:002b:fffff880`18dae5b8=???????????????? Last set context: rax=fffff88018dae5b0 rbx=fffff8a00a6f5c50 rcx=fffff8a00a6f5c50 rdx=00000000000003cc rsi=fffff88018348df0 rdi=00000000000003cc rip=fffff88018ca8cab rsp=fffff88018348ca0 rbp=fffff8a00af34c30 r8=fffff8a0015f2ad0 r9=fffff8a00bce8320 r10=0000000000000000 r11=0000000000000011 r12=fffff88018348d48 r13=0000000000000001 r14=fffff8a00a663800 r15=fffff88018348ef0 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 BHDrvx64+0x32cab: fffff880`18ca8cab ff5008 call qword ptr [rax+8] ds:002b:fffff880`18dae5b8=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: svchost.exe CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre LAST_CONTROL_TRANSFER: from fffff88018348df0 to fffff88018ca8cab STACK_TEXT: nt!KeBugCheckEx nt!KiBugCheckDispatch nt!KiSystemServiceHandler nt!RtlpExecuteHandlerForException nt!RtlDispatchException nt!KiDispatchException nt!KiExceptionDispatch nt!KiGeneralProtectionFault BHDrvx64 0x0 0x0 0x0 0x0 0x0 BHDrvx64 IMAGE_NAME: BHDrvx64.sys FAILURE_BUCKET_ID: 0x3B_BHDrvx64+32cab Loaded symbol image file: BHDrvx64.sys Image path: \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130903.002\BHDrvx64.sys Image name: BHDrvx64.sys Timestamp: Tue Aug 27 02:23:41 2013
Look for a Norton update.
"A programmer is just a tool which converts caffeine into code"
- Proposed as answer by Andre.ZieglerEditor Sunday, September 22, 2013 5:42 AM
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Wanikiya & Dyami--Team Zigzag and Andre,
Thank you all so much for the time you took to help me...I do feel better now that I know I have a support system for this.
I uninstalled Norton and configured Defender.
I have several projects I will be working on today so we will see if this worked...if it did I will mark this as "Answered"...fingers crossed!!!
Thanks again!
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Well my joy was short lived. It clicked off on me 3 times yesterday and this morning I got another blue screen that says CRITICAL_PROCESS_DIED
My computer won't let me upload the minidump to my skydrive for some reason...it says its in use by another app.
What do you usually open this file with? I can open and paste it here...
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I was able to download a program that shows the info in a minidump. I uploaded a screenshot to here http://sdrv.ms/18idZUg
It's in the "geez" file.
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No I uploaded another dmp file after I got the blue screen this morning...it's a jpg of whats in the dump file and its dated 9/23...try this link:
I have also clicked off 5 times today and one time it restarted it said that Windows Didn't Shut Down Correctly.
Please view the photo and let me know where to go from here...
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Graphixangel
Blue Screen View Snips are not at all useful. First BSV is often wrong and not used by people that analyze DMPS professionally. Second, we need the ability to examine the contents and that can only be done from the DMP file.
Wanikiya & Dyami--Team Zigzag
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Oh I was unaware that the screenshot would not be useful as my Skydrive wouldn't let me upload the doc so I downloaded a program just to get the dump file to you. Sorry that wasn't what you needed.
I have clicked off 4 times while trying to upload the zipped dump file to my drive. I was successful and got it uploaded for you. Please unzip and take a look.
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this time you get a CRITICAL_PROCESS_DIED bugcheck because the csrss.exe died.
CRITICAL_PROCESS_DIED (ef) A critical system process died Arguments:
STACK_TEXT:
nt!KeBugCheckEx
nt!PspCatchCriticalBreak
nt! ?? ::NNGAKEGL::`string'
nt!PspTerminateProcess
nt!NtTerminateProcess
nt!KiSystemServiceCopyEnd
0x0
FAILURE_ID_HASH_STRING: km:0xef_8a4f080_image_csrss.exe
try to repair corrupted files:
http://blogs.technet.com/b/joscon/archive/2012/09/26/fixing-component-store-corruption-in-windows-8-and-windows-server-2012.aspx
if nothing works, RMA the device and get a new one. You may have HW issues.
"A programmer is just a tool which converts caffeine into code"
- Marked as answer by Niki HanModerator Friday, October 04, 2013 5:58 AM