2019 RDSH - disconect all sesion eventID: 1000 RRS feed

  • Question

  • Hello,

    We have a Windows Server 2019 working as a RDP Server (500 users CAL), the problem is that users are reporting that the rdp session closed unexpectedly with an error message "Internal error". I look the event viewer of the server and see this errors events and need help to solve it:
    - <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <TimeCreated SystemTime="2020-11-04T10:00:26.336932500Z" />
      <Security />
    - <EventData>
      <Data />
      <Data />


    14 seconds later we have another error: EventID: 7031 - Remote Desktop Services crash
    Do you have any idea?

    Thanks in advance!

    Friday, November 6, 2020 2:36 PM

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