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How to sync across multiple devices a POP3 account in Outlook (Office365 version) RRS feed

  • Question

  • Good Evening

    How do you sync a pop3 e mail account across multiple devices using Outlook (Office 365) version running on Windows 10 home.  By sync I mean mail, contacts and calendar.  Do I need to upgrade the operating version?

    Thursday, January 3, 2019 11:15 PM

All replies

  • Hi,

    Most mail programs give you the choice of two ways to set up an account on a computer or mobile device — either with the IMAP (Internet Message Access Protocol) standard or POP (Post Office Protocol). If you want to keep your mailbox in sync across multiple devices, choose the IMAP method.

    Compared with POP, IMAP is a newer technology for managing messages and handles checking the same mail account on multiple devices much more smoothly. With IMAP, even though you can see your mailbox in the mail program on your computer and devices, IMAP messages actually live on the mail server. When you read, delete or flag a message, you are performing that action on the mail server. The mail apps on your other devices see the change when you view the updated mailbox.

    In contrast, most POP mail systems in their default settings download messages directly to the device that checks in at the time, and then deletes those messages from the mail server. When you check mail with your computer or other gadgets, those devices do not get the deleted messages, but they may download newer ones — which then get deleted from the server, making your mailboxes out of sync.

    As a workaround, some mail providers allow you to keep messages on the server without deleting them automatically after they download, but then you have to repeatedly delete a message on each device. Additionally, the messages you send stay on the Sent mailbox of the computer or device that actually did the sending

    Please refer this link https://www.nytimes.com/2017/11/10/technology/personaltech/email-imap-pop.html

    Hope this helps...

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    Friday, January 4, 2019 12:13 AM
  • Hi,

    As far as I know, unless you are using Microsoft Exchange Server (including Outlook.com), I am afraid there is no built-in method for syncing contacts and calendars in Outlook client.

    As for email, POP is unable to sync email as it works by contacting your email service and downloading all of your new messages from it. If you want to sync your emails, I recommend checking the suggestion of Thuyavan to use IMAP account instead.

    For more details, you may refer to the following links:
    https://support.office.com/en-US/article/What-are-IMAP-and-POP-ca2c5799-49f9-4079-aefe-ddca85d5b1c9
    https://support.office.com/en-us/article/sync-basics-what-you-can-and-cannot-sync-5537d587-4930-4ac2-b044-3568509b1294

    Hope this can be helpful.

    Regards,

    Aidan Wang


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    Friday, January 4, 2019 10:19 AM
  • Hi,
     
    Please check if the above reply is helpful.

    If you need further assistance on this, feel free to post back.
     
    Best regards,
     
    Aidan Wang
     

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, January 14, 2019 7:05 AM