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window 7 service pack 1 RRS feed

  • Question

  • how can i rectify service pack 1. every time my window 7 automatically update, service pack 1 always fail after installation and changes are reverted. i sincerely need your assistance
    Thursday, September 26, 2013 5:53 AM

Answers

All replies

  • Please try: Troubleshoot problems installing a service pack for Windows 7

    Carey Frisch

    Thursday, September 26, 2013 6:04 AM
  • Any error messages? Check the cbs.log file in c:\windows\system32\logs\cbs. You will need to run as administrator to open the file.

    Take a look at this blog is may give some pointers on what to look for

    http://markparris.co.uk/2011/02/22/windows-7-service-pack-1-installation-failure-error_access_denied0x80070005/


    Cheers

    Paul | sccmentor.wordpress.com

    Thursday, September 26, 2013 8:34 AM
  • Hi,

    While installing windows 7 sp1, you should know some key points in the link below.

    Link for learn to install Windows 7 sp1 below:

    http://windows.microsoft.com/installwindows7sp1

    Link for steps to install sp1 and troubleshoot problems below:

    http://support.microsoft.com/kb/2505743

    Thanks!

    • Marked as answer by Cloud_TS Sunday, October 6, 2013 7:50 AM
    Friday, September 27, 2013 9:58 AM
  • to see the cause of Windows7 update failures (also for SP), we must look for error messages in the following log files:

    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf, the "C:\Windows\WindowsUpdate.log" and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    "A programmer is just a tool which converts caffeine into code"

    Friday, September 27, 2013 8:33 PM