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How to add a third Front-End server? RTCSRV not starting! RRS feed

  • Question

  • Hello!

    I'm trying to add a third front-end server on a server 2012 R2 OS. I have read many blogs and on Technet about restarting the servers one at a time otherwise RTCSRV will not start. The problem is that I never get the chance to reboot them one at a time, once I publish the topology the Topology Builder says in the last step, reseting pool for <Pool01.domain.com> and RTCSRV stops on both of my FEs and don't go up again. I have tired Reset-CsPoolRegistrarState with both ServiceReset and the QuorumLossRecovery option and restarted but the services won't come up!

    So it always ends up with that I remove the third FE from the topology and reset the pool and reboot and it comes up again. 

    I also see this in the eventviewer, Source: Schannel

    A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

    What am I doing wrong?


    • Edited by Samus-Aran Sunday, March 29, 2015 11:12 PM
    Sunday, March 29, 2015 11:09 PM

Answers

  • Hi Samus-Aran,

     

    Try to run the following command:

    Reset-CsPoolRegistrarState -PoolFqdn "Pool01.Domain.com" -ResetType FullReset

     

    From https://technet.microsoft.com/en-us/library/jj619172.aspx

    FullReset – performs the same type of reset as QuorumLossRecovery but, in addition, rebuilds the local Lync Server databases. This type of reset can be potentially long and resource-intensive. Use this option only when you have changed the number of Front End Servers in a pool, such as 2-to-Any, 1-to-Any, Any-to-2, or Any-to-1.. Do not use this option for troubleshooting or resolving service startup issues.

     

    Best regards,

    Eric


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by LucaVitaliMVP Monday, March 30, 2015 10:04 AM
    • Marked as answer by Eric_YangK Tuesday, April 7, 2015 5:52 AM
    Monday, March 30, 2015 2:56 AM

All replies

  • SHENNEL errors means you have certificate errors on the front end box. Have a look at below KB article that explains how to tackle with SHANNEL issue

    https://support.microsoft.com/en-us/kb/2801679?wa=wsignin1.0


    http://thamaraw.com

    Sunday, March 29, 2015 11:29 PM
  • Hi!

    Thanks for the link but it not quite that error I get and from reading blogs it seems like it is just Lync-clients that connects to the FE-server:

    "If that's your scenario:  This is by design, it indicates is a user is trying to access the website with a wrong protocol."

    https://social.technet.microsoft.com/Forums/forefront/en-US/92c63737-c2a3-41f7-8878-3b0cf5ee95ff/new-install-event-log-schannel-event-id-36888?forum=Forefrontedgegeneral

    So its probably not related to why the services not goes up after I publish the topology, cause they should right? 

    As I understand, after I publish the top then the services should restart and go up and after that I should restart the servers on at a time, is that correct?

    Sunday, March 29, 2015 11:58 PM
  • Hi Samus-Aran,

     

    Try to run the following command:

    Reset-CsPoolRegistrarState -PoolFqdn "Pool01.Domain.com" -ResetType FullReset

     

    From https://technet.microsoft.com/en-us/library/jj619172.aspx

    FullReset – performs the same type of reset as QuorumLossRecovery but, in addition, rebuilds the local Lync Server databases. This type of reset can be potentially long and resource-intensive. Use this option only when you have changed the number of Front End Servers in a pool, such as 2-to-Any, 1-to-Any, Any-to-2, or Any-to-1.. Do not use this option for troubleshooting or resolving service startup issues.

     

    Best regards,

    Eric


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by LucaVitaliMVP Monday, March 30, 2015 10:04 AM
    • Marked as answer by Eric_YangK Tuesday, April 7, 2015 5:52 AM
    Monday, March 30, 2015 2:56 AM
  • Hi

     You have to remove the 3.rd party certificates on your Lync Endpoint which RTC service wont start.You will do it this steps;

    run->mmc->file->Add/Remove Snap-in->Certififates->Computer account->local Computer

    on the console Trusted root certification ->Certificates remove the third party certificate/certificates then restart the Front-end.

    Thursday, April 2, 2015 2:17 PM