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Your Chat room access may be limited due to an server outage. RRS feed

  • Question

  • Dear All,

    From sunday night my lync client user getting  error massage as "your chat room access may be limited due to as server outage."

    They are able to connect to client but after connecting they are getting this massage.

    As per MS suggested we havev installed the patches  (july commutative update) on all lync server but still no luck. Presistant chat server is running and policy is in place. It might some thing problem with database. If any one know this issue please suggest.

    Yogesh

    Tuesday, November 21, 2017 5:31 PM

All replies

  • Have you check in the event logs to see what the errors is? That is a generic message. You will need to provide more info that is on the Lync server.
    Wednesday, November 22, 2017 2:26 AM
  • Dear all,<o:p></o:p>

    Have checked the same and found there is problem with database. RTC database got corrupted. <o:p></o:p>

    As per the team need to create new topology on new server.

    <o:p>Yogesh</o:p>

    Wednesday, December 6, 2017 12:37 PM