multiple copies of usbscan.sys RRS feed

  • Question

  • I'm attempting to install a Canon PIXMA MG3220 on my Compaq Presario c501NR laptop running Vista.  The printer works, the scanner won't. I get message "An internal error has occurred exiting this software" when I attempt scanning.  I googled a fix that instructs to locate usbscan.sys to be sure it is there.  There are six copies of this file in different file locations. 

    I also read some posts saying that this file is known to be an entry point for malware - one named symptom is that it eats up disk space - a problem I have and haven't been able to solve for a year or so now.  With the programs I have installed, I should have disk space. 

    Can anyone help me find the solution?  Thanks in advance.

    Wednesday, January 30, 2013 3:24 AM