Additional Accounts log in on windows 8 pro RRS feed

  • Question

  • I had additional accounts set  up on my pc for other members of my family which worked fine last week, but now when they try to select their account an error message appears "Windows couldn't connect to the Group Policy Client Service" then they are logged out of their account.

    I have tried creating additional accounts but still get the same error message.

    Any idea's

    Sunday, December 2, 2012 9:43 PM


  • Hi,

    First of all, i would like suggest you check if the AV program block some system files, you can try to disable these AV programs and check if the issue persist.

    Also, you may use Event viewer to check what is causing this issue.

    Finally, please make sure Group policy client service is up and running.
    Refer the following steps:

    Click Start, type Run. Type services.msc, and then click OK. Look for Group policy client service, right click on it and click on properties. Make sure Service status is started and startup type is automatic. Click on Apply and Okay.



    TechNet Community Support

    • Marked as answer by Spencer Xi Monday, December 24, 2012 4:55 AM
    Tuesday, December 4, 2012 3:43 AM