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Mailing Sub options showing grayed out in word file RRS feed

  • Question

  • Hi,

    Mailing Sub some options showing grayed out in word file and

    below are the options are showing grayed out/disabled

    1. Write and Insert field

    2. Preview Results

    3. Finish

    Following are enabled:

    4.Create

    5. Start Mail Merge

    Can some one help me to enable These first 3 options or How it works??

    Friday, October 7, 2016 12:39 PM

Answers

  • Hi,

    This grayed out options will be enabled when you use the Mail Merge feature in Word. For example, to start the Mail Merge with an Excel file, please follow:

    1. In Word, choose File > New > Blank document.

    2. On the Mailings tab, in the Start Mail merge group, choose Start Mail Merge, and then choose the kind of merge you want to run.

    3. Choose Select Recipients > Use an Existing List.

    4. Browse to your Excel spreadsheet, and then choose Open.

    5. If Word prompts you, choose  Sheet1$ > OK.

    Then the grayed out would be visible for mail merging for you. For more information about Mail merge in Word, please refer to:

    https://support.office.com/en-us/article/Mail-merge-using-an-Excel-spreadsheet-858c7d7f-5cc0-4ba1-9a7b-0a948fa3d7d3


    Regards,

    Winnie Liang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by AmolV_2016 Wednesday, October 12, 2016 8:38 AM
    Tuesday, October 11, 2016 11:02 AM

All replies

  • Hi,

    This grayed out options will be enabled when you use the Mail Merge feature in Word. For example, to start the Mail Merge with an Excel file, please follow:

    1. In Word, choose File > New > Blank document.

    2. On the Mailings tab, in the Start Mail merge group, choose Start Mail Merge, and then choose the kind of merge you want to run.

    3. Choose Select Recipients > Use an Existing List.

    4. Browse to your Excel spreadsheet, and then choose Open.

    5. If Word prompts you, choose  Sheet1$ > OK.

    Then the grayed out would be visible for mail merging for you. For more information about Mail merge in Word, please refer to:

    https://support.office.com/en-us/article/Mail-merge-using-an-Excel-spreadsheet-858c7d7f-5cc0-4ba1-9a7b-0a948fa3d7d3


    Regards,

    Winnie Liang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by AmolV_2016 Wednesday, October 12, 2016 8:38 AM
    Tuesday, October 11, 2016 11:02 AM
  • Hi Winnie,

    I have followed These stpes and now I can see all the options are enabled.

    Thanks you so much for your help!!

    Wednesday, October 12, 2016 8:41 AM