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Minidump file debug off of BSOD; VISTA_DRIVER_FAULT RRS feed

  • Question

  • Before I try an update all the drivers on the system...I was hoping could interpert this file. The research I have done so far points to

    a corrupt driver but I can't find which driver. Could the is be a transient issue?

    OS: Windows 7 Professional

    CPU: Intel i7

    RAM: 4GB

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88001739c63, Address of the instruction which caused the bugcheck
    Arg3: fffff880219eb1b0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    NETIO!memcmp+53
    fffff880`01739c63 483b040a        cmp     rax,qword ptr [rdx+rcx]

    CONTEXT:  fffff880219eb1b0 -- (.cxr 0xfffff880219eb1b0)
    rax=007600650064005c rbx=0000000000000000 rcx=fffffa8008e17600
    rdx=006405f1f77f8a68 rsi=fffff880219ec060 rdi=fffff880219ebcc0
    rip=fffff88001739c63 rsp=fffff880219ebb98 rbp=fffffa8009b9ce68
     r8=000000000000006a  r9=0000000000000003 r10=fffffa8009b9ce70
    r11=fffff880219ec068 r12=fffff880219ebcc8 r13=fffffa8009b9ce20
    r14=fffffa8009b9ce68 r15=fffff880219ebe60
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    NETIO!memcmp+0x53:
    fffff880`01739c63 483b040a        cmp     rax,qword ptr [rdx+rcx] ds:002b:00640072`00610068=????????????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0x3B

    PROCESS_NAME:  svchost.exe

    CURRENT_IRQL:  2

    LAST_CONTROL_TRANSFER:  from fffff8800173d536 to fffff88001739c63

    STACK_TEXT: 
    fffff880`219ebb98 fffff880`0173d536 : fffff880`219ebbd8 fffff880`219ebbd0 00020000`00020001 00020001`00020000 : NETIO!memcmp+0x53
    fffff880`219ebba0 fffff880`0173d2cd : fffff880`c0000022 fffffa80`00000000 00000000`00000000 fffffa80`08d53010 : NETIO!CompareBlobs+0x46
    fffff880`219ebbd0 fffff880`017432a1 : 0000c0a8`836e0800 00000000`00000000 fffffa80`06702340 00000000`00000000 : NETIO!MatchValues+0x10d
    fffff880`219ebc20 fffff880`017459c5 : fffff880`219ebcc0 00000000`000000e0 fffffa80`0af02180 00000000`000007ff : NETIO!CheckEqualConditionEnumMatch+0x51
    fffff880`219ebc50 fffff880`01745a69 : 00000000`00000000 fffff880`219ec060 fffff880`219ebdf0 00000000`00000000 : NETIO!CheckSpecialCasesConditionEnumMatch+0x35
    fffff880`219ebc90 fffff880`01743003 : 6e83a8c0`2fdb1180 00000000`000007ff fffff880`219ebe78 fffff880`0173d646 : NETIO!MatchConditionContains+0x79
    fffff880`219ebd90 fffff880`017430a9 : fffffa80`00000000 00000000`00000000 fffffa80`04a38a50 fffffa80`04946850 : NETIO!FilterMatchEnum+0x174
    fffff880`219ebdf0 fffff880`0174294a : 00000000`00000001 00000000`00000000 fffffa80`00000000 fffffa80`048aa070 : NETIO!IndexListEnum+0x6f
    fffff880`219ebe60 fffff880`01743816 : 00000000`00000000 fffff880`219ebf80 fffff880`21020003 00000000`0000006a : NETIO!FeEnumLayer+0xaa
    fffff880`219ebec0 fffff880`019023c8 : 00000000`00000024 00000000`00000000 fffff880`219ec120 00000000`00000002 : NETIO!KfdEnumLayer+0x26
    fffff880`219ebf00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!FindPermittedPorts+0x1d8


    FOLLOWUP_IP:
    NETIO!memcmp+53
    fffff880`01739c63 483b040a        cmp     rax,qword ptr [rdx+rcx]

    SYMBOL_STACK_INDEX:  0

    SYMBOL_NAME:  NETIO!memcmp+53

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: NETIO

    IMAGE_NAME:  NETIO.SYS

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79381

    STACK_COMMAND:  .cxr 0xfffff880219eb1b0 ; kb

    FAILURE_BUCKET_ID:  X64_0x3B_NETIO!memcmp+53

    BUCKET_ID:  X64_0x3B_NETIO!memcmp+53

    Followup: MachineOwner
    ---------

    Monday, March 5, 2012 8:55 PM

Answers

  • Hi,

    The BSOD may be caused by the uncompatible between NETIO.SYS and your Network adapter driver. Try to update or reinstall your Network adapter driver and see how it works.

    In addition, based on my research, this kind of BSOD occurs frequently while running P2P applications. Please check if it was the cause.

    Hope this helps.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by Jeremy_Wu Wednesday, March 7, 2012 8:36 AM
    • Marked as answer by Nicholas Li Monday, March 26, 2012 9:01 AM
    Wednesday, March 7, 2012 8:36 AM

All replies

  • This feels like a BSOD caused by security software - probably a 3rd party firewall; uninstall any firewall, enable the built-in Windows firewall. You may need to search for an uninstall tool for the specific firewall used to ensure it's completely removed.
    Tuesday, March 6, 2012 3:36 PM
  • Hi,

    The BSOD may be caused by the uncompatible between NETIO.SYS and your Network adapter driver. Try to update or reinstall your Network adapter driver and see how it works.

    In addition, based on my research, this kind of BSOD occurs frequently while running P2P applications. Please check if it was the cause.

    Hope this helps.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by Jeremy_Wu Wednesday, March 7, 2012 8:36 AM
    • Marked as answer by Nicholas Li Monday, March 26, 2012 9:01 AM
    Wednesday, March 7, 2012 8:36 AM