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Blue Screen and shut down problem RRS feed

  • Question

  •  This is the XMl file describiing my bluescreen problem....

    pls help i am facing this bluescreen regularly and thanks in advance

     

    Windows 7 Professional Professional

    6.1.7600 0.0

    16393

    9

    48

    link to my minidump folder 

     http://uploading.com/files/22m1bmcc/Minidump.zip/

     

     

     

     

    Tuesday, April 5, 2011 3:33 PM

Answers

  • Hello,

     

    Generally, BSOD requires codec debug and source file analysis, it is recommended to contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently.

    Thus, I would strongly recommend you to update the latest driver of your motherboard.

    • Marked as answer by Miya Yao Wednesday, April 27, 2011 8:05 AM
    Thursday, April 7, 2011 9:03 AM

All replies

  • Have you try running memtest or windows memory diagnostic to ensure that the problem is not due to ram?
    Tuesday, April 5, 2011 4:12 PM
    Answerer
  • Hello,

     

    Generally, BSOD requires codec debug and source file analysis, it is recommended to contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently.

    Thus, I would strongly recommend you to update the latest driver of your motherboard.

    • Marked as answer by Miya Yao Wednesday, April 27, 2011 8:05 AM
    Thursday, April 7, 2011 9:03 AM
  • windows memory diagnostic does not show any errors...
    Tuesday, May 10, 2011 5:29 PM
  • can i not myself find whats wrong...

     

    i swapped my ram and my graphic card turn by turn to check if it was a hardware issue...

     

    but i am still not being able to find the cause of the BSOD

     

    sometimes the bccode is 24 sometimes 

    bccode is 124

    please help....

    thanks in advance

    Tuesday, May 10, 2011 5:32 PM
  • can i not myself find whats wrong...

     

    i swapped my ram and my graphic card turn by turn to check if it was a hardware issue...

     

    but i am still not being able to find the cause of the BSOD

     

    sometimes the bccode is 24 sometimes 

    bccode is 124

    please help....

    thanks in advance

    Tuesday, May 10, 2011 5:33 PM