none
OWA Error: You do not permissions to perform this task.

    Question

  • Hi, I have installed and configured MS Exchange 2013 server with SP1 and CU9 on MS Windows 2012 R2 server. The server is an additional domain controller (There are two more domain controllers including one DC) and has local DNS as well. Exchange server holds both the roles in single box. DNS lookup is configured with local DNS and SmarthHost is being used for outbound emails.The POP3 and IMAP clients are fine but having following two issues...

    1. OWA clients are not able to send email. The email stuck in DRAFT folder. Got error message that "You do not have appropriate permissions to perform this task".

    2. MS Outlook 2010 Exchange clients also have sending emails but their emails do not go in draft. The email exists from outlook and vanished. Means emails do not reach to recipients neither they queue up in system.

    I shall be grateful for and earliest possible solution.

    Arshi
    Tuesday, January 12, 2016 12:15 PM

All replies

  • Hi,

    Are these internal emails or external emails? I will assume that you have checked the Exchange queues but if you have not, please run this command and post your output:

    Get-Queue | fl Identity,NextHopDomain,MessageCount,LastError

    If you find that there are no emails stuck in the queue then please check the message tracking logs: https://technet.microsoft.com/EN-US/library/bb124926(v=exchg.150).aspx.

    Please post your output for emails that have failed delivery.

    There may also be errors in the application event log so check this also. 

    Thanks.


    Please mark as an answer if this answers your question

    Mark Gossa

    MCSE 2003, MCITP Enterprise Administrator 2008 R2, MCSA 2012 R2, MCTS Exchange 2010, MCTS SQL 2012, MCTS SharePoint 2007, VCP4, VCP5, CCNA

    Blog: http://markgossa.blogspot.com   LinkedIn:

    Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

    Tuesday, January 12, 2016 12:44 PM
  • Hi,

    First of all, if you install Exchange 2013 on a domain controller, please refer to this document to be aware of some issues.

    https://technet.microsoft.com/en-us/library/ms.exch.setupreadiness.warninginstallexchangerolesondomaincontroller%28v=exchg.150%29.aspx?f=255&MSPPError=-2147217396

    If the vanished messages sent from outlook go into sent items folder?

    And please make sure you configure receive connector properly.

    Best Regards.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Lynn-Li
    TechNet Community Support

    Wednesday, January 13, 2016 6:53 AM
    Moderator
  • Dear Mark,

    Thanks for sparing time and reviewing the issue to support me. Please find below output of Get-Queue command.

    Identity      : Server-XCH01\5
    NextHopDomain : management
    MessageCount  : 0
    LastError     :

    Identity      : Server-XCH01\8
    NextHopDomain : general
    MessageCount  : 0
    LastError     :

    Identity      : Server-XCH01\Submission
    NextHopDomain : Submission
    MessageCount  : 0
    LastError     :

    Also suggest any article so that I can remove the Domain Controlleer role from Exchange Server?

    Thursday, January 14, 2016 7:11 AM
  • Dear Li,

    Thanks for your response. Please suggest any aticle for demoting Domain Controller role from Excahnge server without interuppting or risking the services.

    The email sent from OWA, never leaves the DRAFT folder.

    The email sent from Outllok Exchange Client do not appear in Sent Items.

    Regards.

    Thursday, January 14, 2016 7:13 AM
  • Hi,

    You must uninstall Exchange before you demote the DC, as per the article which Lynn-Li has sent through. Once Exchange is uninstalled, use normal methods to demote the server. See here: https://technet.microsoft.com/en-us/library/hh472163.aspx.

    As for the missing email, have you checked whether it is queued up on the smart host? Is this happening for both internal email and external email?

    Thanks.


    Please mark as an answer if this answers your question

    Mark Gossa

    MCSE 2003, MCITP Enterprise Administrator 2008 R2, MCSA 2012 R2, MCTS Exchange 2010, MCTS SQL 2012, MCTS SharePoint 2007, VCP4, VCP5, CCNA

    Blog: http://markgossa.blogspot.com   LinkedIn:

    Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

    Friday, January 15, 2016 8:47 PM