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MS Office 365 updates getting to 50% and failing RRS feed

Answers

  • And as I am checking the servers... a bunch of Office 365 updates are being expired by Microsoft.

    No explanation as yet received.

    • Marked as answer by Hentie Lategan Friday, November 22, 2019 11:28 AM
    Friday, November 22, 2019 11:28 AM

All replies

  • Any error on DataTransferService.log and CAS.log while download?

    Also try to recreate package and deployment and check again

    Tuesday, November 19, 2019 1:26 PM
  • Hi,

    Are you using the ADR(automatic deployment rule) to deploy O365 updates? If so, please try to manually create the software update package and deploy it. Maybe it is something with the ADR.
    For the reference:
    https://social.technet.microsoft.com/Forums/en-US/11f69a82-9f3e-4637-b7ec-75bf7f04d86f/office-365-updates-not-downloadinginstalling-sccm-1606?forum=ConfigMgrCompliance

    Regards,
    Allen



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    Wednesday, November 20, 2019 2:27 AM
  • Hi

    No errors that I can find in either of those logs.
    ContentTransferManager.log and CAS.log

    I've recreated a deployment and will check if that works.
    Just weird that it worked for 2/3 of the group deployed to.

    Wednesday, November 20, 2019 4:20 AM
  • Check CMBitsManager.log in the SCCM Client Logs. Maybe it mentions wrong CMBits Path URLs.

    Taths a problem one of my customers had (also after recreating the update package) and it could be bug in the update itself...

    Wednesday, November 20, 2019 4:48 AM
  • Um... Seems like it might be...

    For CMBITS job {82B2A245-89A0-40A5-B605-FDDE23034AF3}, CTM job {2CB96EF8-67B1-41EE-BF72-75F6DE0140F8} entered phase CCM_DOWNLOADSTATUS_DOWNLOAD_SUCCESSFUL	CMBITSManager	20/11/2019 06:55:56 AM	6952 (0x1B28)
    Added CMBITS job with ID:{C8E9A6CF-1D61-457A-AE58-A81409CFD724}, DisplayName:C2RBitsCheckReachable	CMBITSManager	20/11/2019 06:56:02 AM	9832 (0x2668)
    RemoteURL should be in this format - cmbits://<ContentID>/<Filepath>	CMBITSManager	20/11/2019 06:56:02 AM	1256 (0x04E8)
    Added CMBITS job with ID:{5B9C9214-0681-4284-8F33-29AAE777C54D}, DisplayName:054fbe21-d46d-436c-a9e4-6e20d3a51aac.1\Office\Data\16.0.12130.20344\s320.cab	CMBITSManager	20/11/2019 06:56:02 AM	1256 (0x04E8)
    RemoteURL should be in this format - cmbits://<ContentID>/<Filepath>	CMBITSManager	20/11/2019 06:56:02 AM	1256 (0x04E8)
    Added CMBITS job with ID:{B8319BE5-2D84-418D-8386-B7C501D26BE6}, DisplayName:C2RBitsCheckReachable	CMBITSManager	20/11/2019 06:57:21 AM	1256 (0x04E8)
    RemoteURL should be in this format - cmbits://<ContentID>/<Filepath>	CMBITSManager	20/11/2019 06:57:21 AM	1256 (0x04E8)
    Added CMBITS job with ID:{44ADA699-AFE0-4D6A-AF85-EBDB1C3C5414}, DisplayName:054fbe21-d46d-436c-a9e4-6e20d3a51aac.1\Office\Data\16.0.12130.20344\s321033.cab	CMBITSManager	20/11/2019 06:57:21 AM	1256 (0x04E8)
    RemoteURL should be in this format - cmbits://<ContentID>/<Filepath>	CMBITSManager	20/11/2019 06:57:21 AM	1256 (0x04E8)
    


    Wednesday, November 20, 2019 5:03 AM
  • Yes as suspected...

    I would suggest to open a support case for that to fix this.

    Wednesday, November 20, 2019 7:05 AM
  • Seems a few posted about the error on Reddit. Apparently there is no workaround available yet.

    Wednesday, November 20, 2019 8:54 AM
  • Issue will be fixed with the next O365 Patches confirmed by David James:

    https://twitter.com/djammmer/status/1197216424512520192?s=20

    Could be a fix as i get it from another thread:

    Start-Process -Wait "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" -ArgumentList "/update user updatepromptuser=true forceappshutdown=true displaylevel=true"

    • Proposed as answer by Michael-CM Wednesday, November 20, 2019 7:32 PM
    • Edited by Michael-CM Wednesday, November 20, 2019 7:41 PM
    Wednesday, November 20, 2019 7:32 PM
  • Hi,

    It seems there is no update for a couple of days. Since it could be bug in the update itself, and it will be fixed with the next O365 patches. This thread could end and here is a short summary for this question.

    Problem/Symptom:
    ===================
    MS Office 365 updates fail on 1/3 of the systems with the error 0x800775f1.

    Possible Cause:
    ===================
    It could be bug in the update itself.

    Solution(provide by Michael-CM):
    ===================
    Issue will be fixed with the next O365 Patches confirmed by David James.
    Could be a fix:
    Start-Process -Wait "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" -ArgumentList "/update user updatepromptuser=true forceappshutdown=true displaylevel=true"

    Reference Links:
    ===================
    https://twitter.com/djammmer/status/1197216424512520192?s=20

    Regards,
    Allen

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    Friday, November 22, 2019 9:28 AM
  • Hi,

    It seems there is no update for a couple of days. Since it could be bug in the update itself, and it will be fixed with the next O365 patches. ....

    As there is no official response from Microsoft yet, and I have tried logging a call with Microsoft and escalated this via the Microsoft account manager I'm not going to mark as resolved yet.

    The only thread is a public post on a twitter feed from someone.

    This is apart from the fact that it is affecting my SLA and could result in my company occurring penalties.

    I'll post an update and mark as resolved when we have a solution to this problem.

    Friday, November 22, 2019 9:43 AM
  • And as I am checking the servers... a bunch of Office 365 updates are being expired by Microsoft.

    No explanation as yet received.

    • Marked as answer by Hentie Lategan Friday, November 22, 2019 11:28 AM
    Friday, November 22, 2019 11:28 AM
  • Hi,

    Thanks for your updates. Since we have logged a call with Microsoft, and a bunch of Office 365 updates are being expired, let's continue to pay attention to this issue and take a look at Microsoft's explanation.

    Regards,
    Allen

    Please remember to mark the replies as answers if they help.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, November 25, 2019 2:45 AM