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WSUS - Windows Update for Windows Server 2016 - version 1607 (14393.2248) RRS feed

  • Question

  • Hi to all

    I am having problems at the moment that I check the Windows updates from Windows Server 2016  "version 1607 (14393.2248)" , I got that they are pending 4 updates and then it is preparing to install updates 5%

    However, it does not advance and it remains as waiting.
    What troubleshooting can I do?


    Warm regards MeVs


    • Edited by MeVs Monday, March 2, 2020 7:09 PM
    Monday, March 2, 2020 7:06 PM

Answers

  • Hi MeVs,
       

    As I understand it, the tasks that will be performed in the "Preparing to install updates" step are:
       

    • Extract the updated installation files.
    • Create a copy of the state for system restore.
    • Handle prerequisites.
    • Compliance check.
    • Status report.
         

    "Downloading updates" is a step before this.
    Therefore, "Preparing to install updates" takes a long time, and may be related to the processing capabilities of the client. 
       

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by MeVs Saturday, March 14, 2020 12:15 PM
    Monday, March 9, 2020 4:21 AM

All replies

  • in the windowsupdate log I got this message:


    Warm regards MeVs

    Monday, March 2, 2020 7:08 PM
  • after waiting for a long time (almost 1 hour first time), I got this:

    before I made some troubleshooting, it took 20 minutes to appear the same screenshoot I posted here.

    Is there anything wrong with Widnows update for Windows Server 2016?

    My first twenty servers I deployed last year were patching quite well.

    In addition, there is no restriction over internet to download Windows updates

    Any good advice will be apreciated


    Warm regards MeVs


    • Edited by MeVs Monday, March 2, 2020 7:15 PM
    Monday, March 2, 2020 7:12 PM
  • Download latest cumulative update manually form here,

    https://www.catalog.update.microsoft.com/Search.aspx?q=4537477

    and try to install.

    If there are any issue, use this tool,

    https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

    Monday, March 2, 2020 7:29 PM
  • Thank you

    I am also get this error:

    does anyone know where I can get the Windows Serer 2016 update history?


    Warm regards MeVs

    Monday, March 2, 2020 7:40 PM
  • Is this script for Windows Server 2016?

    https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc


    Warm regards MeVs

    Monday, March 2, 2020 7:41 PM
  • Now,I got in the windowsupdate.log file this issue:

       * END * Service exit Exit code = 0x240001

    Any ideas?


    Warm regards MeVs

    Monday, March 2, 2020 8:59 PM
  • Hi MeVs,
       

    Please consider checking from Windows Update itself, refer to the Windows 10 steps in Fix Windows Update errors for troubleshooting. 
      

    And, you can then find the list of monthly rollups in "Windows 10 and Windows Server 2016 update history".
    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, March 3, 2020 1:25 AM
  • Hi,
     

    Any update is welcome here.
    If the issue is resolved, share your solution or find the helpful response "Mark as Answer" to help other community members find the answer.
     

    Thank you for your cooperation, as always.
     

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Sunday, March 8, 2020 4:02 AM
  • Hi Yic

    Do you know which are the logs I have to check in order to know what’s is going on?

    I have in mind when windowsupdate.log, event viewer

    What else do you recommend me ?


    Warm regards MeVs


    • Edited by MeVs Monday, March 9, 2020 12:06 AM
    Monday, March 9, 2020 12:06 AM
  • Hi,
       

    For update installation issues on the client, WindowsUpdate.log records a more detailed record of the installation process. There are also other logs (such as CBS.log) that can also serve as a source of information for Troubleshooting: "Windows Update log files".
       

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, March 9, 2020 1:39 AM
  • Hi Yic

    One more question, is there any way to accelerate the updates  download?  As I told you at the beginning of the thread it seems to take too much time after “preparing to install updates 5%” message 


    Warm regards MeVs

    Monday, March 9, 2020 2:06 AM
  • Hi MeVs,
       

    As I understand it, the tasks that will be performed in the "Preparing to install updates" step are:
       

    • Extract the updated installation files.
    • Create a copy of the state for system restore.
    • Handle prerequisites.
    • Compliance check.
    • Status report.
         

    "Downloading updates" is a step before this.
    Therefore, "Preparing to install updates" takes a long time, and may be related to the processing capabilities of the client. 
       

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by MeVs Saturday, March 14, 2020 12:15 PM
    Monday, March 9, 2020 4:21 AM
  • Hi MeVs,
       

    As I understand it, the tasks that will be performed in the "Preparing to install updates" step are:
       

    • Extract the updated installation files.
    • Create a copy of the state for system restore.
    • Handle prerequisites.
    • Compliance check.
    • Status report.
         

    "Downloading updates" is a step before this.
    Therefore, "Preparing to install updates" takes a long time, and may be related to the processing capabilities of the client. 
       

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thank you Yic for your clear explanation. 

    Warm regards MeVs


    • Edited by MeVs Saturday, March 14, 2020 12:15 PM
    Saturday, March 14, 2020 12:15 PM
  • I think the following below cmdlets that I recently used in Windows Server 2019 will help a lot:

    #Install PS Windows Update Module

    Get-PackageProvider -name nuget -force
    Install-Module PSWindowsUpdate -confirm:$false -force
    Get-WindowsUpdate -Install -acceptall -IgnoreReboot

    I will also upload some windows snippet to give and example



    Warm regards MeVs


    • Edited by MeVs Sunday, March 15, 2020 1:50 AM
    Sunday, March 15, 2020 1:47 AM
  • Get-PackageProvider -name nuget -force


    Warm regards MeVs

    Sunday, March 15, 2020 1:48 AM
  • Install-Module PSWindowsUpdate -confirm:$false -force


    Warm regards MeVs

    Sunday, March 15, 2020 1:49 AM
  • Get-WindowsUpdate -Install -acceptall -IgnoreReboot


    Warm regards MeVs

    Sunday, March 15, 2020 1:49 AM