Exchange 2010 SP1 UM and CUCM 8.0 Voicemail transfer issue RRS feed

  • Question

  • Hi All,

    Having an issue with Cisco CUCM 8.0 and Exchange 2010 SP1 UM role. Basically what is happening is that when an operator receives a call and the recipients phone is set to "voicemail" the operator gets the voicemail greeting and then hits the transfer button, when the call is tranferred the caller just gets a dead line, no voicemail greeting.

    Has anyone come accross this issue before?

    Thanks in advance.

    Thursday, April 19, 2012 3:33 AM