word document 2010 RRS feed

  • Question

  • I was typing word document during some hours, something happened and file crashed and viewed - Word file displays unknown texts or characters when you opened it. I applied open and repair feature, but it didn't assist me. Someone, can I repair word document by any method?

    Sunday, December 11, 2016 12:29 PM

All replies

  • Hi soothe692,

    from the description of the thread I understand that you are using user interface of Word Application.

    but this forum only handles the issues regarding Word Object Model.

    so for better response and solution for your issue I move this thread to Word it pro discussions forum.

    which is correct and suitable forum for your question.

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.



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    Monday, December 12, 2016 2:09 AM
  • Hi, soothe692,

    When a Word document file is corrupted, then you can try several methods to recover it:

    1. First of all, you can try the recovery function integrated with Microsoft Word, as follows:

    1) On the File menu, click Open.
    2) In the Look in list, click the drive, folder, or Internet location that contains the file that you want to open.
    3) In the folder list, locate and open the folder that contains the file.
    4) Select the file that you want to recover.
    5) Click the arrow next to the Open button, and then click Open and Repair.

    You may find more information about this at:

    http://office.microsoft.com/en-us/word-help/recover-the-text-from-a-damaged-document-HP005189610.aspx (for Word 2003)
    http://support.microsoft.com/kb/893672/en-us (for Word 2007/2010/2013)

    2. Second, since Word 2003, it provides a "Document Recovery" or "AutoRecover" mechanism so that when Word is shutdown abnormally, the Word file being edited will be recovered when Word is launched next time, which makes the file recovery possible.

    See below:


    for more detailed information.

    3. Third, you may also try OpenOffice to open and repair the corrupted document. OpenOffice is a free and open source software which is compatible with Word document. Sometimes it can open the corrupt document that Word cannot open.

    You can get OpenOffice at http://www.openoffice.org/

    4. For docx files, they are actually a group of files compressed in Zip file format. Therefore, sometimes, if the corruption is only caused by the Zip file, then you can use Zip repair tools such as WinRAR at http://www.rarlab.com to repair the file, as follows:

    4.1 Assuming the corrupt Word file is a.docx, then you need to rename it to a.zip
    4.2 Start WinRAR, go to "Tools > Repair Archive" to repair a.zip and generated a fixed file a_fixed.zip.
    4.3 Rename a_fixed.zip back to a_fixed.docx
    4.4 Using Excel to open a_fixed.docx.

    There may still be some warnings when opening the fixed file in Word, just let ignore it and Word will try to open and repair the fixed file. If the file can be opened successfully, then you can just save the contents into another error-free file.

    5. If 1, 2, 3 and 4 does not work, then you may try third-party tools such as DataNumen Word Repair at


    It provides a free demo version so that you can try to see if the data you want can be recovered or not.

    Good luck!

    Tuesday, December 13, 2016 11:47 AM
  • Hi,

    First I suggest you try to open Word files in safe mode, if it works fine please check if you installed any add-ins for Word.

    Then you can try to recovery of Word content by temp files. The default auto save time for word documents is 10 minutes. You can control this time in Options under the "Save" tab. The auto save files are placed in one of the following two locations, which is where you should look to recover the data.

    1. "C:\Users\<username>\AppData\Local\Microsoft\Word"
    2. "C:\Users\<username>\AppData\Local\Temp"

    If you are looking for files used by word, then the following file types should be looked for, where "xxxx" is a number.
    •A word document file will look like ~wrdxxxx.tmp
    •A temp document file will look like ~wrfxxxx.tmp
    •An auto recovery file will look like ~wraxxxx.tmp
    •An auto recovery file that is complete will have the extension of .wbk.

    When you have found a file that looks like it might contain data, you may want to open it in notepad instead of trying to get Word to reassemble it. The easiest way to do this is to open Notepad from the start menu then drag and drop the file in to it. The file will then be opened so that you can view the contents.

    If the document was open when the system failed (power failure or crash) then you could try just opening Word again (not the document, just Word itself from the start menu). Word will then try to recover the lost document.

    Please try these methods and check the result, I'm glad to help you.

    Emi Zhang
    TechNet Community Support

    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 14, 2016 7:45 AM