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Microsoft Word Keeps crashing on Server 2008 R2 When trying to Save (office 2007 professional)

Question
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Hello
Microsoft Word keeps crashing everytime I goto save a document on Word.
I've tryed reinstalling it on the server and it still has the same issue.
Might just add, this error message occurs in a RDP session not on a the machine itself, Also it happens on all RDP Session's not just my own.
This is the error message I'm getting, if someone could get back to me on what may be causing this I would be forever in your
debt.
Problem signature:
Problem Event Name: BEX
Application Name: WINWORD.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428028
Fault Module Name: FunDisc.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9ff
Exception Offset: 00001822
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 3081Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtR.H.M of JGSPCS
Answers
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Hi,
You may have a program running in normal mode that is interfering with Office. Please start Word in Safe Mode test if it helps.
You might want to try performing a clean boot to troubleshoot this issue. A clean boot disables all startup programs and 3rd party services.
To manually perform a clean boot of the computer in Windows Server 2008, follow these steps:- Click Start
- On the General tab, click Selective startup.
- Under Selective Startup, click to clear the Load startup items check box.
- Click the Services tab, click to select the Hide All Microsoft services check box, and then click Disable all.
- Click OK, and then click Restart.
Best regards.
William Zhou
TechNet Community Support
- Marked as answer by William Zhou CHN Tuesday, June 5, 2012 4:37 AM
- Click Start
All replies
-
Hi,
You may have a program running in normal mode that is interfering with Office. Please start Word in Safe Mode test if it helps.
You might want to try performing a clean boot to troubleshoot this issue. A clean boot disables all startup programs and 3rd party services.
To manually perform a clean boot of the computer in Windows Server 2008, follow these steps:- Click Start
- On the General tab, click Selective startup.
- Under Selective Startup, click to clear the Load startup items check box.
- Click the Services tab, click to select the Hide All Microsoft services check box, and then click Disable all.
- Click OK, and then click Restart.
Best regards.
William Zhou
TechNet Community Support
- Marked as answer by William Zhou CHN Tuesday, June 5, 2012 4:37 AM
- Click Start
-