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Windows 7 pro not able to update stuck at Checking for updates

    Question

  • earlier it was windows 10 updated from windows 7, recently i compolete new install windows 7 after installation i m not able to update this PC. always i am see Checking for updates so many time i restarted and trying to update no use. i even ren software distribution folder and tried no use. 

    Regards, K Suresh

    Saturday, October 8, 2016 10:35 AM

Answers

All replies

  • Hi Suresh kumar,

    I suppose your Windows 7 is with SP1.
    If so, please download a Rollup (KB3125574) released in May, 2016 from "Microsoft Update Catalog". 

    It is a cumulative update including programs from the time when SP1 released to May 2016.
    ** you must use Internet Explorer to open "Microsoft Update Catalog". **
    http://catalog.update.microsoft.com/v7/site/Search.aspx?q=3125574

    Download, extract it and execute an extracted file.
    (in case of x64/64-bit Windows 7 SP1, the file name is:
     AMD64-all-windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu)

    Good luck!

    Regards,
    Ashidacchi

    Tuesday, October 11, 2016 8:42 AM
  • Hi,

    First of all, we may try turning it on in safe mode and clean boot with networking first, then try restart the update.

    The windows update troubleshooter may be a good idea, please try it.

    Troubleshoot problems with installing updates:

    http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7

    Try fixing Windows Update errors by using the DISM or System Update Readiness tool:

    https://support.microsoft.com/en-us/kb/947821

    We may also try to reset windows update components to narrow down the issue.

    How do I reset Windows Update components?

    https://support.microsoft.com/en-us/kb/971058

    For more about the issue, please refer to the link:

    Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista:

    https://support.microsoft.com/en-us/kb/2700567

    In addition, I also found several users who had the similar issue as yours, they gave the advices may help you, please refer to the link:

    Windows 7 SP1 Windows Update stuck checking for updates:

    http://superuser.com/questions/951960/windows-7-sp1-windows-update-stuck-checking-for-updates

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 11, 2016 9:27 AM
    Moderator
  • Hi,

    We haven’t heard from you for a couple of days, have you solved the problem? We are looking forward to your good news.

    Best Regards,

    Tao


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 17, 2016 2:36 AM
    Moderator
  • No not solved i tried all the above,

    the problem with somewhat earlier OS, it was windows 10. Now i installed windows 7 but it not getting update.

    Monday, October 17, 2016 10:09 AM